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Cannot download pictures

I have a new Gateway lap-top.I cannot download pictures from my memory
card or using the cord from my camera to the usb port.I tried gateway tech.people but they could not help.

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Try to re install the camera software that come with cd that included when you bought it. Maybe there is a corrupted or complex to the other software installed. Also check if the usb cable or port is working properly. Maybe the the usb port in your laptop is only usb1.0 and your camera usb is 2.0 . That's why the laptop cannot recognize the camera when you connected. Try also to use to other computer the camera if is working the problem is in your laptop.

Posted on Apr 21, 2008

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Posted on Jan 02, 2017

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Plug the USB cord from the camera into the USB port on your computer. The computer should see the camera as an external storage device. You can then click on the storage device and open the folder and copy the photos to your computer.
ALTERNATE WAY TO TRANSFER PHOTOS AND VIDEOS TO A COMPUTER
If your photos and videos are stored on the memory card, then remove the memory card from the camera and insert it into an USB memory card reader. Connect this USB memory card reader and memory card into the USB port of your working computer. Your computer will see this as an USB Mass Storage Device or an external storage device; you can then open the folder on the memory card and copy the photos and to your computer. Memory card reader is a handy device and is inexpensive. You can copy photos from other cameras and you can also download photos off your memory card to someone else's computer without the need of installing any programs.

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Consider NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

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Consider NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

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Consider NOT connecting the camera to the computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive. Or you can use any photo cataloging program.

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Try NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

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it may be the cord that connects from the device to the usb port make sure you are using the correct cod. My camera came with a cord and I lost it and when I tried using a different one I couldn't get it to work. If you have a micro memory card and u have the slot on the laptop just plug the memory card into the slot.

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If u have sony handycam then u got data cable for transferring data.
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The only thing you can do is buy a card reader which downloads your pictures directly from your card. They are thankfully cheap (usually less than $20) and easy to use.

There's a gazillion types of cards & card readers so make sure you buy the right one.

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