Question about eMachines ET183105 PC Desktop
On a different computer, download malwarebytes from www.malwarebytes.org. Put the installation file on a flash drive and put it in the infected computer. Install malwarebytes and run it. It should remove the malware. It is a free program
Posted on Jul 16, 2010
Testimonial: "thank you - I actually used microsoft security (a download) that worked based on your recommendation. it worked !! THANKS"
Unfortunately, this type of virus is actually a virus that is a result of the company that actually has you going to the website to install the anti-virus software, nice huh?
So, there is really only one 100% foolproof way of eliminating this virus and that is by formatting your Hard Drive and reinstalling windows. Now, if you have extremely valuabe information on that drive that you can't afford to lose, then you can perform a small trick. You can install a new Hard Drive in the #1 position of the Seriel Cable or PCMI Position #1 if an older PC. If you are not familiar with the inside of your PC, you'll need to take your PC to a local PC Repair shop and ask them to install a new Hard Drive and OS and pull the data off the old hard drive and have it copied over to the new Hard Drive. Sometimes this may not be possible, but it can't hurt to try. Then the infected drive can be formatted and you'll have 2 drives in your PC, your old one being just a great back up spare drive.
If you don't have such valuable data on the drive, then the process is much simpler. Just reinstall your Windows OS (Windows 7, Vista, XP) whatever version of Windows Software you have. You will need the original Windows OS installation disk if it is an OEM version of Windows, or go and purchase a Full version of Windows and install from the CD.
When you go to install Windows, you will be asked if you wish to format disk prior to installing, make sure you select yes. Then you drive will be formatted, automatically removing the virus, then reinstalling windows on newly formatted Hard Disk.
Hope that helps
Posted on Jul 16, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 31, 2016 | Computers & Internet
Jun 10, 2012 | Dell OptiPlex GX260 PC Desktop
Apr 08, 2011 | HP Compaq Presario V2000 Notebook
Jan 25, 2010 | HP Pavilion dv9005us Notebook
Jul 25, 2009 | Audio Players & Recorders
Jul 12, 2009 | Optorite Computers & Internet
May 23, 2009 | Computers & Internet
Jan 15, 2009 | Microsoft Windows XP Professional
Jul 19, 2008 | Computers & Internet
166 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: