Question about Apple iPod touch
Your Apple ID and password are two key parts of your Apple Account. You can use your Apple ID and password in iTunes to sign in to the iTunes Store, buy content, and authorize items you've purchased. If you already have an Apple Account, you can use your existing Apple ID and password to sign in and buy and authorize items you've purchased from the iTunes Store. Your Apple ID must be a valid email address, for example "firstname.lastname@example.org." Your password must be at least six letters or numbers, and is case sensitive.
You can change your Apple ID, password, or personal information at any time by signing in and clicking View Account at the My Info page (http://myinfo.apple.com). Changes you make to your Apple Account while you're in iTunes are also recognized by other applications where you use the same Apple Account (for example, the online Apple Store, MobileMe, or iPhoto). You may be asked to verify your information the next time you use your Apple Account to purchase something in another application.
You can also update your personal details linked to your Apple ID should they change. The country of the primary address associated with your Apple ID is used to determine the correct iTunes Store country, when activating your iPhone, and by other applications where you use the same Apple Account.
Posted on Jul 16, 2010
First try going to https://iforgot.apple.com and send yourself and email authentication. If you're not receiving the email, go back to the website and try answering your security questions.
If you're unable to answer your security questions, contact AppleCare Call Center. They will verify your identity and send you an email to reset your password. The Apple Retail Store cannot help you past using that website.
Posted on Nov 26, 2014
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Posted on Jan 02, 2017
SOURCE: apple i pod forgot password
i suggest you to try to force the device into recovery mode and then restore. follow this apple article:
Posted on Mar 18, 2009
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