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I have an error and my printer will not print. The resume/yellow light flashes 5 times. I've unpluged/turned off and on my printer. nothing clears this error. Please help!

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In Canon's list of light codes it says
Five flashes: No Print Head installed or Print Head is defective
Install a Print Head. If the problem remains, contact a Canon service representative but it could also be poorly-seated ink cartridge Pushe it down a bit and should work
Hope it helped you

Posted on Jul 16, 2010

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Error 5100 what do i do???


Error 5100 points to a "carriage jam"
The carriage is the assembly that contains the print head and cartridges.
This error can be difficult to solve because various things can cause it.

Since this is a new printer, maybe there is some packing or packing tape that is obstructing the carriage.
Verify that the carts and print head are installed properly.

Check the gears as best you can for any obstructions.

If the carriage moves to a center position when you open the cover as if to change cartridges, try a reset to clear the error message :

1. Turn off printer (use button, don't unplug)

2. Hold down Resume button and press Power button.

3. Keep holding down Power button and let Resume button go.

4. Press Resume button 2 times then let BOTH buttons go.

5. Green lights will flash and then stop blinking.

6. When green lights are solid, press the Resume button 4 times.

7. Press the Power button and the printer should turn off, if not, press the Power button once more.

8. Your printer should respond as normal

Sometimes you have to try this a couple of times, if you've n

Sep 08, 2011 | Office Equipment & Supplies

1 Answer

I am getting error message 5100....can't locate the manual...Any ideas? Thanks!


Error 5100 indicates "carriage jam". The carriage is the assembly that contains the print-head and ink cartridges. This error can be difficult to solve because various things can cause it.

Make sure the ink cartridges and print-head are installed properly. Remove them and re-seat them.

Check the gears as best you can for any obstructions.

If the carriage moves to a center position when you open the cover as if to change cartridges, try a reset to clear the error message :

1. Turn off printer (use button, don't unplug)
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal

Sometimes you have to try this a couple of times, if you've never done it before. If this does not work, unplug, wait 3-4 minutes, then re-plug in.

Jan 15, 2011 | Canon PIXMA iP1600 Printer

1 Answer

Canon Color Bubble Jet Printer i550 wiil not print - (greenlight then orange light blinks 8x - then green light) When attempting to print receive "Printer not responding" - "Paper thickness lever...


try this. It is the reset for the waste ink error (8 flashes)

1) With the printer power OFF, while pressing the Resume button, press the Power button. (Do not release the
power button.)
2) While pressing the Power button, release the Resume button, press the Resume button again twice, and then
release the Resume button and Power button.
3) The green indicator flashes during initialization.
When the indicator stops flashing and remains on, press the Resume button 4 times to clear waste ink message.
(The indicator toggles between orange and green each time the Resume button is pressed.)
4) Next, press the Power button, and the green indicator will light, and the function will be executed.
5) Turn off the printer then back on and error should clear.

Aug 04, 2010 | Office Equipment & Supplies

1 Answer

When I turn on my Canon i560 printer the light blinks orange and green and will not print anything. I've tried to turn it off and on, unplug it and nothing seems to be working. What can I do to fix it?


try this. It is the reset for the waste ink error (8 flashes)

1) With the printer power OFF, while pressing the Resume button, press the Power button. (Do not release the
power button.)
2) While pressing the Power button, release the Resume button, press the Resume button again twice, and then
release the Resume button and Power button.
3) The green indicator flashes during initialization.
When the indicator stops flashing and remains on, press the Resume button 4 times to clear waste ink message.
(The indicator toggles between orange and green each time the Resume button is pressed.)
4) Next, press the Power button, and the green indicator will light, and the function will be executed.
5) Turn off the printer then back on and error should clear.

Aug 04, 2010 | Canon BubbleJet i560 InkJet Printer

1 Answer

5 yellow blinlking lights. Power on/off doesn't clear the lights. Won't print. TIA...


Canon IP3000 INK counter reset
1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not,
press the Power button once more.
8. Your printer should respond as normal..
Can try it may work all the best of luck

Feb 15, 2010 | Canon PIXMA iP3000 InkJet Photo Printer

1 Answer

Keeps blinking. I've shut it off, and cancelled all print jobs - even unplugged it. Keeps blinking. Says there is an operator error


Try this:

1. Turn off printer (use button, don't unplug)
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.

If this not help may the print head is defective.

Oct 07, 2009 | Canon BubbleJet i560 InkJet Printer

1 Answer

Canon S400 lite binks 6 times won't print.


1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal

Dec 27, 2008 | Canon S400 InkJet Printer

1 Answer

Printer will not respond


Canon S330 Turn off printer
Hold down Resume button and press Power button.
Keep holding down Power button and let Resume button go.
Press Resume button 2 times then let BOTH buttons go.
Green lights will flash and then stop blinking.
When green lights are solid, press the Resume button 4 times.
Press the Power button and the printer should turn off, if not, press the Power button once more.
Your printer should respond as normal

Jul 22, 2008 | Canon S 330 InkJet Printer

2 Answers

AAAGGGHH! Cannon i9100 printer WON'T Print...can't get help


jast go in control panal in parinter doble cilck on printer icon cancel all the print documets try this mthrod & tell me what happen

Feb 26, 2008 | Office Equipment & Supplies

4 Answers

Problem with printing


Sorry the manual doesn't help much either... this is what it says, "POWER lamp flashes alternate green and orange Turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem remains, contact a Canon service representative."

You could try the following reset code which works when reseting after emptying the waste ink tank:

Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal.


Hope it helps

Oct 03, 2006 | Canon i80 InkJet Printer

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