Question about Lexmark X6150 All-In-One InkJet Printer

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Won't Print!! I recently installed a new color cartridge and it asked if it was new, yes, 83, yes then it said it was going to print an alignment page but only the black would print. It then said it had an alignment problem and to remove the tape from the cartridge ( I did) then I looked on the Lexmark site and cleaned the connections and the cartridge as it suggested. The printer will act like it's printing, but a blank sheet, or a sheet with only the black parts on it. I put in a different cartridge, same thing. Ahhhhh!!! Thanks so much if anyone can help!

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  • 2 more comments 
  • Bubba001 Jun 08, 2008

    I purchased a new color cartridge and installed it but my printer (x6150) says that the cartridge is low then won't print in color.....do I need to reset something on the machine to say that the cartridge is full?

  • Dave B Nov 03, 2008

    I have the same problem.

  • Walterfa Dec 21, 2008

    Hallo
    ich habe das gleiche Problem mit der neuen Tintenpatrone Nr. 83, lexmark X6150
    Walter.Falger@mail.pcom.de

    Danke für die Hilfe

    Walter


  • kricket65 Jan 08, 2009

    I have the same problem and need to get documents sent out ASAP. I don't want to pay to fax and print when I have a machine that's supposed to do it for me.
    I was wondering if I have to update something? Or uninstall and reinstall something? From the computer it prints the test color picture of fruit just fine. Other than that it won't print from the PC or the printer itself.
    I hope there's a solution for this soon.


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  • 6,966 Answers

Hi again,

For some reason our chat session has ended. Pls accept my apologies for any inconvenience. I will post here should you have further questions. Again, my apologies.

Posted on Apr 21, 2008

  • Louie  Role
    Louie Role Apr 21, 2008

    I would expect the site to email you of this posting and you can post back/comment further queries.

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Colors are blurred and printing offline. colors arent showing up. all toners are new. reset the default setting, and aligned but still doing same thing


hello , I may try doing a printer reconfiguration page or page alignment again.

working properly. Press ✔. Press 􀀙 until INFORMATION is highlighted.
Press ✔. Press 􀀙 until PRINT CONFIGURATION is highlighted. Press ✔ to
print the page. If the configuration page does not print, consult the CD User Guide for more info on task.

hope this solves it. if not,

you may try this :

Incorrect shade

The sealing tape has not been removed from
the print cartridge.

Remove the sealing tape from the print
cartridge for the color that is missing. See
Changing print cartridges.

Inconsistent colors after installing a print cartridge

The sealing tape has not been removed from
the print cartridge.
Remove the sealing tape from the print
cartridge for the color that is missing. See
Changing print cartridges.

Another print cartridge may be low. Check the supplies gauge on the control panel
or print a supplies status page. See Printer
information pages.

Print cartridges may be improperly installed. Verify that each print cartridge is installed properly

please give use more info to the problem if it still persists and we can try and pinpoint further

Mar 27, 2010 | HP LaserJet 4600dn Color Printer

2 Answers

Even with a new cartridge inserted, the printer does not print properly. The printer does not indicate that a new cartridge is needed. How do I clean the printer head? It is a HP Photosmart C3180 al in...


Step one: Complete the alignment process If you have already installed new print cartridges, follow these steps to complete the alignment process.
  1. After installing a new print cartridge, wait at least 20 seconds for the print cartridge alignment process to start.
  2. Wait for the print cartridge alignment process to fully complete.
  3. Make sure that the alignment page has printed on plain, white paper that has no other printing on it. If you need to create a new alignment page, load the tray with letter or A4 unused plain white paper and turn the product off and on again to create the page.
If an alignment page does not print when the product is turned on or off, the issue is resolved. If an alignment page continues to print when the product is turned on or off, you should replace the cartridges with new HP cartridges. Continue to Step two: Remove the print cartridges. Step two: Remove the print cartridges Follow the steps below to remove the cartridges. NOTE: When you remove and install the same print cartridge, the unit will not align the print cartridge as the unit remembers the alignment values for that print cartridge.
  1. Press the Power button to turn the product on. The Power button is lit when the unit is on. Figure 1: Power button lit c01336350.gif
  2. Make sure that the paper tray is down, and letter or A4 unused plain white paper is loaded in the paper tray.
  3. Lower the access door until it stops. Make sure that the print carriage moves to the right side. Figure 2: Lower the access door c01336351.gif
  4. Wait until the print carriage is idle and silent, and then using your thumb, lightly press down on a print cartridge to release it. Figure 3: Print carriage c01336352.gif
    • If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left.
    • If replacing the black or photo print cartridge, remove the print cartridge from the slot on the right.
    Figure 4: Proper position of the print cartridges c01336353.gif 1 - Tri-color print cartridge 2 - Black or Photo print cartridge
  5. Pull the print cartridge toward you and out of its slot.
Step three: Install the new print cartridge
  1. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. Figure 5: Remove the tape c00312625.gif 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.c00312564.gif
  2. Slide the new print cartridge forward into the empty slot. Then gently push on the upper part of the print cartridge forward until it clicks into the socket.
    • If you are installing the tri-color print cartridge, slide it into the left slot.
    • If you are installing a black or photo print cartridge, slide it into the right slot.
    Figure 6: Print cartridge locations c00652788.gif 1 - Print cartridge slot for the tri-color print cartridge 2 - Print cartridge slot for the black and photo print cartridges
  3. Close the print cartridge access door. Figure 7: Closing the print cartridge door c00652789.gif
  4. If you installed a new print cartridge, the print cartridge alignment process starts after about 20 seconds.
  5. The unit aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.
If you have completed all the steps listed above and are still experiencing a problem, service the product. Cause The product aligns the print cartridges every time at cartridge installation or replacement to ensure the highest-quality prints. The alignment page continues to print when the product is turned on or off, or when a print job is started, for any of the reasons below.
  • The automatic alignment process is not complete.
  • The ink cartridges are not properly installed.
  • One of the ink cartridges is defective.
  • One of the ink cartridges is low or out of ink. Black and all three colors must be available.
  • Protective tape on a new ink cartridge has not been removed.
  • Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
  • Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
  • The product needs to be serviced.

Aug 28, 2008 | HP Printers & Copiers

1 Answer

The alignment both vertical and horizontal are off!


Title: How to Install/Change the Print Cartridge Document ID:HO46 Back To Answers Properties 1000 Color Jetprinter 1100 Color Jetprinter 2030 Color Jetprinter 2050 Color Jetprinter 2070 Color Jetprinter 3000 Color Jetprinter 3200 Color Jetprinter 5000 Color Jetprinter 5700 Color Jetprinter 5770 Photo Jetprinter 7000 Color Jetprinter 7200 Color Jetprinter Lexmark X63 Lexmark X73 Lexmark X83 Lexmark X84 Lexmark X85 Mac OS 8.6 Mac OS 9.x.x WinWriter 100 WinWriter 150c Z11 Color Jetprinter Z12 Color Jetprinter Z22 Color Jetprinter Z25 Color Jetprinter Z31 Color Jetprinter Z32 Color Jetprinter Z34 Color Jetprinter Z35 Color Jetprinter Z42 Color Jetprinter Z45 Color Jetprinter Z45se Color Jetprinter Z51 Color Jetprinter Z52 Color Jetprinter Z65 Color JetprinterHow to install or change the print cartridge; Microsoft Windows 95; Microsoft Windows Me; Microsoft Windows 3.1x
Solution Microsoft Windows 95/98/Me:
(Applies to all printers)

  1. Click Start, Programs, Lexmark Series.
  2. Click Lexmark Control Panel.
  3. Click Print Cartridge installation.
  4. Depending on which cartridges you are using and which printer model you have, select Install Color Cartridge or Install Black Cartridge or Install Photo Cartridge.
  5. Carefully remove the tape covering the printhead of the print cartridge. Important: Be sure to remove all of the tape. Do not touch the copper area on the back of the cartridge.
  6. Insert the print cartridge into the print cartridge carrier.
  7. Push the cartridge back until it clicks into place.

    • If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat step 7.

  8. Click the appropriate Cartridge Installed option in the printer software.

    • If you choose to install a new print cartridge, you will be prompted to align your print cartridges. The printer will print a page with a bi-directional alignment pattern. Follow these steps to align the cartridges:

      1. On the printed test page, locate the number under the Bi-directional Alignment pattern that comes closest to forming a straight line.
      2. Enter the number as the Bi-directional Alignment setting in the Alignment Cartridge screen.
      3. Click OK.

  9. Close the front cover of the printer.

Dec 16, 2009 | Lexmark JetPrinter Z11 InkJet Color...

2 Answers

I just installed a new color cartridge in my 8650 Lexmark printer. The ink cartridge acts as if it is empty. Printer keeps telling me to align cargridge. Worked perfectly before the new ink installed. Not...


  1. On your computer, go to "Start," "Programs," "Lexmark Series." Click "Lexmark Control Program."
  2. Step 2 Select the "Cartridges" tab. Click "Change Cartridges." The Change Cartridges screen appears, displaying the animated instructions for installing or changing cartridges. When you have finished viewing the animation, click the "Finished" button.
  3. Step 3 Remove the tape covering the print head of the new print cartridge. Insert the new print cartridge as shown in the animation.
  4. Step 4 When the "Choose Cartridges" screen appears, select the cartridge(s) you installed in your printer from the list boxes. Click the appropriate box to reset the ink levels to full. Click "OK."
  5. Step 5 The Automatic Alignment screen appears. Click "Align" to align the print cartridges for best print quality. The printer prints a page with a bi-directional alignment pattern. On the printed test page, locate the number that comes closest to forming a straight line under the bi-directional alignment pattern. Enter that number as the bi-directional alignment setting in the Alignment Cartridge dialog box. Click "OK."

Nov 25, 2009 | Lexmark All-in-One Printer with PictBridge

1 Answer

How do I align ink jets?


Microsoft Windows 95/98/Me:
(Applies to all printers)

  1. Click Start, Programs, Lexmark Series.
  2. Click Lexmark Control Panel.
  3. Click Print Cartridge installation.
  4. Depending on which cartridges you are using and which printer model you have, select Install Color Cartridge or Install Black Cartridge or Install Photo Cartridge.
  5. Carefully remove the tape covering the printhead of the print cartridge. Important: Be sure to remove all of the tape. Do not touch the copper area on the back of the cartridge.
  6. Insert the print cartridge into the print cartridge carrier.
  7. Push the cartridge back until it clicks into place.

    • If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat step 7.

  8. Click the appropriate Cartridge Installed option in the printer software.

    • If you choose to install a new print cartridge, you will be prompted to align your print cartridges. The printer will print a page with a bi-directional alignment pattern. Follow these steps to align the cartridges:

      1. On the printed test page, locate the number under the Bi-directional Alignment pattern that comes closest to forming a straight line.
      2. Enter the number as the Bi-directional Alignment setting in the Alignment Cartridge screen.
      3. Click OK.

  9. Close the front cover of the printer.

Nov 13, 2009 | Lexmark JetPrinter Z11 InkJet Color...

1 Answer

Color ink want print after installing new cartridge


have you installed the cartridge correctly??? make sure you did

try to print a few pages, to get the ink going.

try test pages, try the aligning procedures as well.

Mar 26, 2009 | Lexmark Z515M InkJet Printer

1 Answer

Test page printing at the time of printer powered on



s.gif Solution minimtop.gif The product aligns the print cartridges every time that print cartridges are installed or replaced to ensure the highest-quality prints. The alignment page will continue to print every time that the product is turned on or off until the alignment process is completed. NOTE: If you remove and install the same print cartridge, the unit will NOT align the print cartridges. The unit remembers the alignment values for that print cartridge, so you do not need to realign the print cartridges. Follow the steps below, in the order presented, to correctly complete a print cartridge alignment. s.gif Step one: Remove the print cartridges minimtop.gif
  1. If the On/Resume button is not lit, press the On/Resume button to turn the product on. Figure 1: Press the On/Resume button to turn the product on c00316907.gif
  2. Make sure the paper tray is down and there is letter or A4 unused plain white paper loaded in the paper tray.
  3. Lower the access door until it stops. Figure 2: Lower the access door c00316908.gif Make sure the print carriage moves to the center. Figure 3: Print carriage in the center of the printer c00316909.gif
  4. Wait until the print carriage is idle and silent, and then, using your thumb, lightly press down on a print cartridge to release it. Figure 4: The print carriage c00316910.gif
    • If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left.
    • If replacing the black print cartridge, remove the print cartridge from the slot on the right.
    Figure 5: The print cartridges in the proper position c00316912.gif 1 - Tri-color print cartridge 2 - Black print cartridge
  5. Pull the print cartridge toward you out of its slot.
s.gif Step two: Install the new print cartridge minimtop.gif
  1. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. Figure 6: Remove the tape c00312625.gif 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.c00312564.gif
  2. Slide the new print cartridge forward at a slight upward angle into the empty slot. Using your index finger, push the print cartridge forward until it clicks into place. Figure 7: Insert the print cartridge c00316911.gif
  3. Close the access door.
s.gif Step three: Align the print cartridges minimtop.gif If you are installing a new print cartridge, the product begins to print a print cartridge alignment sheet. This may take a few minutes.
  1. Lift the lid of the product.
  2. Place the top of alignment page face down in the left front corner of the glass. Figure 8: Place the alignment page face down c00316913.gif
  3. Close the lid.
  4. Press the Scan button.
  5. The On/Resume light will blink during the alignment process.
  6. After the On/Resume light stops blinking, alignment is complete.

Feb 26, 2009 | HP PSC 1410 All-In-One InkJet Printer

1 Answer

How do I install an ink cartridge? HP photosmart c5280 All in one


To replace the print cartridges Perform the following steps to replace the print cartridges:
  1. Make sure the HP All-in-One is on. CAUTION: If the HP All-in-One is off when you open the print cartridge door to access the print cartridges, the HP All-in-One will not release the cartridges for changing. The HP All-in-One can get damaged if the print cartridges are not docked safely when trying to remove them.
  2. Open the print cartridge door. The print carriage moves to the far right side of the HP All-in-One. Figure 1: Opening the print cartridge door c00956268.gif
  3. Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it. If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. Figure 2: Removing the print cartridge from the slot c00956269.gif 1 - Tri-color print cartridge slot 2 - Black and photo print cartridges slot
  4. Pull the print cartridge toward you out of its slot.
    NOTE: Remove the black print cartridge to install the photo or gray photo print cartridge, and store the black print cartridge in the print cartridge protector or an airtight plastic container.
  5. Remove the new print cartridge from its packaging, and carefully remove the black plastic tape by using the pink pull tab Figure 3: Removing the new print cartridge from its packaging c00956270.gif 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Also, do not re-tape the print cartridges. Doing so can result in clogs, ink failure, and bad electrical connections. Figure 4: Do not touch the copper-colored contacts c00956271.gif
  6. Hold the print cartridge with the HP logo on top, and insert the new print cartridge into the empty cartridge slot. Make sure to push the print cartridge firmly until it snaps into place. If installing the tri-color print cartridge, slide it into the left slot. If installing a black, photo, or gray photo print cartridge, slide it into the right slot. Figure 5: Installing the print cartridge c00956272.gif
  7. Close the print cartridge door. Figure 6: Closing the print cartridge door. c00956273.gif HP All-in-One prints a print cartridge alignment page if a new print cartridge is installed.
  8. When prompted, ensure plain white paper is loaded in the input tray, and then press OK .
  9. The HP All-in-One prints a test page, aligns the print head, and calibrates the printer. Recycle or discard the page. A success or failure message appears.
    NOTE: If colored paper is loaded in the input tray when aligning the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support at www.hp.com/support If prompted, choose your country/region, and then click Contact HP technical support.
  10. Press OK to continue.

May 15, 2008 | HP Printers & Copiers

1 Answer

HP Officejet 5510 - Replacing Ink Cartridge


this should work for all 5500 hp printers i hope this helps you out richard from chicago i just noticed you have the wrong cartage you need hp 57 color that will make all the difference :-) HP Officejet 5500 series All-in-One model Black cartridge Color cartridge HP Officejet 5505 HP 56 HP 57 HP Officejet 5508 HP 56 HP 57 HP Officejet 5515 HP 56 HP 57 HP Officejet 5510, HP Officejet 5510xi, HP Officejet 5510v HP 56 HP 57 HP Officejet 5600 series Replacing the print cartridges
  1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access door c00034766.jpg
  2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridge c00034767.jpg NOTE: It is normal to see ink buildup in the print cartridge slots.
  3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tape c00034768.jpg
  4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridge c00034769.jpg
  5. Close the print-carriage access door.
Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.
  1. When the message displays, press OK . The HP Officejet will print an alignment page.
  2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
  3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .

Mar 18, 2008 | HP Officejet 5510 All-In-One Thermal...

2 Answers

Hp 7310


If the color cartridge doesn't print the color bars on the alignment page (either, redish pink, yellow or blue) then the alignment process will not finish. Same for the black. If the black cartridge is printing ok, then replace the color cartridge and try this again...

Jan 08, 2008 | HP OfficeJet 7310 All-In-One InkJet...

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