Question about RIM BlackBerry Curve 8310 Smartphone

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Track Ball is not responding Blackberry 8310 what can be done?

We utilize these devices where I work and this the 4th one to have this problem. We replaced 2 to date but I am beginning to think this a design problem. I have read several post about cleaning the track ball any help would be appreciated.

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Needs changing the contact inside the trackball

Posted on Jul 17, 2010

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1 Answer

Cant get my ball to work


usually all blackberry phones with ball trackers experience this type of problem due to overuse

if you can fix it on your own,do it with care cause some parts are to sensitive.

* need a T6 screw driver

* open and unscrew all sides where the screws are located

* locate the track ball and dismantle it

* clean and align the board interface which the ball tracker is attach..

* assemble it with care....DONE

good luck....

Jun 09, 2011 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

When i push scroll button down nothing works only side to side up and down works


This is very common for the blackberry's. Sometimes the trackball gets full of lent and dirt which won't allow the wheels to move. The chrome ring around the ball just pops off and the track ball should come out. Try cleaning it with a small brush. If this doesn't fix the problem, then a new track ball can be purchased on ebay for less than $5

Dec 03, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

My track ball scrolls on my blackberry curve but niether the keypad or the track ball works. how can this be soved without buying a new phone?


try cleaning the track ball with a qtip dipped in alcohol or nail polish remover.. It could be that the track ball isn't "reading" correctly due to oil, etc.

Nov 15, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

MY BLACKBERRY'S SCROLL WON'T WORK IF I TRY TO CLICK ON AN ICON....


Steps to be followed
1.Click Menu key
2.Goto Options icon
3.underthat select SMS/KEYBOARD option
4. Increase the Track ball sensitivity to 100 horizontally and vertically Both.
After this track ball works....

if its not working walk in to Service center

Nov 09, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Track ball on my blackberry is stuck wont go up and now it just goes down i can't navigate.


take off the silver ring over around te ball it should just pop off and clean the entire ball piece that comes out

Nov 05, 2009 | AT&T BlackBerry Curve 8310 Cell Phone -...

1 Answer

My 8320 doesn't want to respond


Usually the button membrane under the track ball goes bad. If you're out of warranty try to remove the trackball and push the membrane back in place if it became misaligned, clean it if necessary. There is a Blackberry Repair Guide that shows how to open a Blackberry and remove the track ball yourself. Once it is open it's as easy as peeling the membrane off the logic board, scratching its bottom with a flathead screwdriver. There are also third party blackberry repair services that will do this for you or supply you with a membrane if you need a new one.

May 18, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Cannot scroll up with my Blackberry Curve 8310 trackball


It is a very common problem. You just need a new trackball. Should be about $25. If you want to make it work temporary, then just removed it and clean the trackball and the phone part under it (on the phone itself) with 99% alcohol. It might work for a while again

May 13, 2009 | AT&T BlackBerry Curve 8310 Cell Phone -...

1 Answer

The track ball on my blackberry 8310 stopped working.


No, but fortunately the trackball is not hard or expensive to replace. If you are technically savvy you can do this yourself. Just purchase a trackball on the internet. The trackball easily comes off if you put a small flat screw driver under the outer side of the chrome ring and pull if off. Let me know if you needed more help. Good luck

Mar 13, 2009 | RIM BlackBerry Curve 8310 Smartphone

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