Question about Western Digital My Book Premium ES Edition WDG1SU5000 500 GB USB 2.0 Hard Drive

1 Answer

Problems access my My Book External Hard Drive

My Western Digital My Book External Hard Drive 400 GB Premium Edition Dual Interface model # WD4000D032 is no longer being recognized or appearing on my MacBook Pro. My Op system is 10.5.6. I have used this drive before and have data stored on it.

The drive came with backup software that I no longer need. I attempted to download upgraded software from WD, but it only contained the back up software.

The blue light is on, but is no longer moving. The light did show movement earlier today.
Just before sending this email, the drive did appear on the desktop.  When I clicked on it, it showed 45 GB available and after waiting nearly an hour, none of the files ever appeared and the drive is now no longer visable even though the blue light still shows movement.
Any ideas?
Help!

Thank you.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 127 Answers

Have you checked you usb connection? try unplugging it then plugging it back in see if computer recognises it then if not chances are your drive has failed

Posted on Jul 15, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

K:\ is not accessible the request could not be completed because of an I/O device error


The HDD may be bad, Has it been dropped, jarred, etc.? Remove the HDD and test.

Feb 14, 2013 | Western Digital My Book Home Edition 500...

2 Answers

External hard drive not being read by media player


did you find an answer to your question? I am currently having the same problem. The USB LED flashes and takes a minute to scan, followed by a pop up on the tv saying unable to recognize hard drive. help?

May 14, 2009 | Western Digital My Book Premium ES...

1 Answer

Western Digital External Hard Drive Won't Boot Up


Take it our of the external encasing and plug it in directly to your motherboard. This has worked for me in the past. I just had my second wd external harddrive crash so now I will do the same process all over again.

Jan 26, 2009 | Western Digital My Book Essential Edition...

1 Answer

Is this hardisk networkable or not..?


Hi, the Essential edition of Wester Digital is not networkable. The workaround is you can, share the computer to which it is connected and access the drive on the network.

If you want a networkable drive , go for the Wester Digital world edition , its available in single hardrive and dual hardrive capability for more data safety. following is the link for the same.


http://www.wdc.com/en/products/products.asp?driveid=347


Thanks
Proton

Oct 30, 2008 | Western Digital My Book Premium ES...

1 Answer

Death of a drive


That sounds like a head crash. You should take to a service center and get it fixed and/or inspected.

Jun 11, 2008 | Western Digital 500GB My Book World...

1 Answer

Western Digital My Book ES Edition 500 MB


Hi calicali,

Are you using Western Digital's built-in software to try backups, or just dragging or copying/pasting manually?

If you can use more detail I can help you.

Ben

Mar 04, 2008 | Western Digital My Book Premium ES...

1 Answer

WD Western Digital mybook premium edition


Google is your friend... I found the WD website and browsed for the model you said. I found the installation guide and looked it over. You might want to do the same. You can also contact the company via the website to either download the software or order it from them Product page: http://www.wdc.com/en/products/extmatrix.asp Guide: http://www.wdc.com/en/library/dual-option/2079-001072.pdf

Jun 27, 2007 | Western Digital My Book Essential Edition...

Not finding what you are looking for?
Western Digital My Book  Premium ES Edition  WDG1SU5000 500 GB USB 2.0 Hard Drive Logo

290 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Marcin

Level 2 Expert

191 Answers

yadayada
yadayada

Level 3 Expert

75744 Answers

Mike

Level 3 Expert

4336 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...