Question about Insignia Kix MP3 Player

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Cant play songs off my playlist

My mp3player wont let me play my song on my playlist it says in my settings that my account information has expired

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  • QueenB1410 Jul 22, 2008

    My player does not play the songs in the playlist as well as I'm unable to delete songs, pc does not recognise device

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AAAaaaahhhhhh...

You can thank Microsoft for creating Digital Rights Management.

Okay...I'm assuming this is an MP3 that you loaded using the Rhapsody-to-go or other music service that allows for subscription music.

What the MP3 player is telling you is that because you have subscription music and not purchased music, the DRM allows you to only play the song or songs 30-90 days after download. To continue to listen to the songs, you will need to open your Media Manager software (Best Buy Digital Music Service, Rhapsody, WMP11, Media Monkey, etc) connect your MP3 player to the PC, identify the MP3 player through the media manager and tell it to re-authorize your tracks. Once its finished you'll be able to play your songs for another 30-90 days. You will need to repeat this re-authorizing to continue to play the tracks.

Posted on May 29, 2008

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