Question about Whirlpool GS5SHAXN Side by Side Refrigerator

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My refrigerator and freezer are not properly cooling. The lights are on, but everything in the freezer has thawed and the stuff in the fridge seems to be getting warmer.

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From your description , it sounds like the overload/relay pt # 2319792 has burnt out . This is the piece plugged onto the side of the compressor with 2 or 3 wires going to it . You can easily replace . Costs about $ 40.00 . Also , would be wise to clean your condenser coils in the front of the refrig ( bottom ) due to if they get too hot , the compressor will cut off and try to restart causing the overload/relay to short out quicker and shorter life for the compressor .

Posted on Jul 18, 2010

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Could be several different things. Try to listen if the compressor is running or humming. Check to see if the evaporator fan is operating (behind the back wall) The evaporator coil could be frozen solid preventing air to flow through coil. If this is the case, either your defrost heater is broken or the fan is broken.

Posted on Jul 16, 2010

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Frigidaire model FRS24WNF. Will not freeze (except the lower compartment of the freezer) nor transfer cold air to the refrigerator. The back panel above the coils freezes up. Once I turned off the unit...


Of necessity, this is going to be a very LONG answer, BUT... it COULD save you from buying another fridge. There could be several causes for your issue, but the most likely is a blockage [usually a buildup of "frost"] of/in the duct that carries cold air from the freezer compartment to the fridge compartment.

Not all, but MOST refrigerators work by having two controls for the two zones [freezer and fridge sections]. The first control [an actual thermostat] is for the freezer, and is what actually turns the compressor on and off. The other control is for a "damper" in the duct [or, SOMETIMES controls an in-duct FAN] from the freezer to the fridge section.

The compressor system cools the freezer, and the refrigerator section is cooled by transferring colder air from the freezer.

The freezer control should be set to keep the freezer at about minus 10 degrees Fahrenheit to about zero degrees. Then the fridge damper control [usually the control with the letters A, B, C, and D] is usually set to about the MIDDLE position, hopefully to keep the fridge section about 34 or 35 degrees to a max of about 38 degrees.

SINCE you say that the FREEZER IS operating PROPERLY, I suspect that the DUCT that is supposed to supply cold freezer air to the fridge is somehow blocked, and this is usually caused by an accumulation of FROST [frozen water VAPOR] in the duct. Note, and write down the "settings" for BOTH controls. You'll need these later to restart the fridge.

Although the "fix" is a pain in the ____ it is not that difficult. Here are the steps to correct:
1. Get one or more ice chests/coolers.
2. Remove ALL contents from the freezer and place together in one, or if necessary two of the coolers well covered by bag ice to preserve the contents. Put a couple of bowls, or anything, in the bottom first to keep the frozen stuff above water from the melting ice. Then pack the frozen stuff very tightly with as little open space as possible. Then pour crushed ice on top. Several times a day, drain the melt water from the drain on all the ice chests, and as necessary, add ice to replace that which melted.
3. Do the same thing with everything from the fridge section.
4. Then turn OFF the refrigerator, and CLEAN both the fridge and freezer VERY WELL. IF you don't clean both the freezer and fridge WELL you will get mold, mildew, and probably an offensive odor!
5. Then PROP the freezer AND fridge doors open AT LEAST a couple of inches, or MORE if possible. This will allow warmer household air inside. IF you have a portable fan to blow house air into the fridge section that will cause the frost to melt faster.

In a house with no air conditioning, in the summer, the blocked duct should thaw in well less than 24 hours. If you have air conditioning and no fan circulating air into/through the fridge it could take 2 or 3 days, but in any case, after 3 days, you should be ready to test the fridge.

6. Plug the fridge back into the wall outlet, set both the freezer thermostat and the fridge control back to their original settings when the fridge was cooling properly. [AGAIN I remind you that, at the very beginning, make note of, and write down the settings for both the freezer thermostatic control, and the fridge duct control]

7. Place a thermometer on a middle shelf of the fridge [and if possible, one in the freezer also] and check it/them after about 4 to 8 hours.

IF a frost blockage was the cause of the failure, the fridge should now be cooling properly again and when the fridge temperature gets down to below 36 or 37 degrees [F], then you can replace all the stuff into the fridge. IF none of the freezer stuff has thawed, then that can be replaced in the freezer. IF any has thawed, then cook it properly, and you can freeze it again if you want.

I know this is a lot of work, BUT... it sure is A WHOLE LOT LESS EXPENSIVE than replacing a refrigerator that DOESN'T NEED REPLACING!!!!!

Jun 30, 2011 | Frigidaire Model: FRS3HR5HB

2 Answers

Freezer works fridge does not


Needs to be completely thawed for 2 days. Or wlse the circulator fan under the freezer panel inside freezer is not working. Take the plastic bottom of freezer out and let thaw. Then plug in fridge and check if the fan is running inside there. Do not poke around inside there or fridge will be punctured and ruined.

Jan 28, 2011 | Roper RT14DKX Top Freezer Refrigerator

1 Answer

FREEZER SEEMS TO RAISE IN TEMP. AND ICE STARTS THAWING THEN STARTS FREEZING AGAIN. FRIDGE SIDE SEEMS NOT AS COLD ALSO.


Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer


Refrigerator or Freezer not Cooling or Getting Cold


heatman101

Nov 18, 2010 | Whirlpool ED2GHEXN Side by Side...

1 Answer

The freezer and refrig are not cold everything thawed...


There could be a few things that may keep a fridge from cooling. I'll give some you the most basic ones.


Check temp dials (fridge and freezer) not set too warm.

Bad freezer fan motor.

Bad timer.

Burned, stuck or obstructed condenser cooling motor. (the one underneath fridge)

Dirty or obstructed condenser.

Bad fridge door seals.

Refrigerant leak.

Bad thermic switch

Compressor overheating or damaged.

Good Luck

Mar 07, 2010 | Refrigerators

2 Answers

Freezer isn't staying cold


What is the solution? What can we do to engage the refrig. again?

Mar 31, 2009 | KitchenAid (KSRD22FKST) Side by Side...

1 Answer

Dometic Americana Freezer/Fridge not cooling


The recall has nothing to do with your fridge not working. Your cooling unit has gone bad. And yes you can get a new fridge for a few hundred more than a new cooling unit. And sooner or later PPL motorhomes will run out of their cheap stock. The fridges they have are out of production. I know I am a Dometic dealer.

Jan 11, 2009 | Dometic RM2852 Refrigerator

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