Question about Philips SA5125/37 MP3 Player

4 Answers

Device driver problem

Ok so when i connect my mp3 player to my computer,the computer doesnt recognize it because the device driver has a problem with it,its not installed. Does anyone know where to get a driver for a Philips SA9200/17 2Gb Philips mp3 player driver at or how to fix it,i reinstalled the software and that doesnt fix the problem,any suggestions

coputer won't recongnize my mp3 player or charge it's battery

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  • Anonymous Aug 03, 2008

    Anybody get this to work?

  • Anonymous Aug 15, 2008

    mine is 2gb sa2825/97. it only ons when i have connected it to my pc and it says "ok to disconnect". when i connect wit charger to to charge it only blinks. please send the sollution to my mail that is vinustyle8@gmail.com

  • vinustyle8 Aug 15, 2008

    mine is 2gb sa2825/97. it only ons when i have connected it to my pc and it says "ok to disconnect". when i connect wit charger to to charge it only blinks. please send the sollution to my mail that is vinustyle8@gmail.com

  • kstiely Mar 17, 2009

    I did that and it supposedly repaired it. Lies!
    When I connect the MP3 player to my computer, it charges for about a second then a screen flashes saying its fully charged. Also lies! lol
    My computer doesn't recognize it and I can't figure this out. I don't have the cd here because I am at college, but I believe I found a link.. Should I just uninstall everything and start over?

    http://www2.p4c.philips.com/cgi-bin/dcbi...

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4 Answers

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Connect device, and click on the following:
start
control panel
administrative tools
computer management
system tools
device manager
portable devices
click on model number and have computer look for driver

Posted on Sep 05, 2009

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Hold in volume + and connect the goGear to computer - after continuing to hold the volume + for 10-30 seconds, Windows should reinstall the missing drivers

Posted on May 16, 2008

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I tried that and it says there was an "unknown error" and it cancel sthe recovery....please help:(

Posted on Aug 24, 2009

Dont work video file

Posted on Aug 31, 2008

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Grab the software directly from the Philips website at www.usasupport.philips.com - enter in your model #, click on software and drivers, then click on Device/Frimware Manager - this is a more recent version than that found on the installation CD.

Also, you can follow the FAQ process on the website which says "Player not recongized by PC"

If that fails, do a repair and a firmware upgrade:
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2) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
3) Disconnect the GoGear from the computer and turn the GoGear off (if you haven't done so already) - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

You will now be able to load the firmware upgrade by clicking on the update tab in Philips Device Manager. The firmware upgrade should resolve the issue permanently.

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