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I have a 9320 One Touch Scanner and can not find the drivers for Vista. This is creating much frustration as I had purchased the scanner new and can not use it. If possible please point me on where to go. I have tried Visioner web site and can not locate the drivers. Thank you

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  • heyleeyc Jun 10, 2008

    we bought a new hp deskjet 6940 printer and its not installing to our computer even though we followed the correct instructions for installation. this is causing a lot of frustration because itts brand new and we need to use it to print important documents. so if you please can you get back to us as soon as you can find a solution. thank you

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System Requirements PC Microsoft Windows 98 SE, 2000 Professional, ME, XP:
Pentium Equivalent Processor or Higher
64MB of RAM (128 MB Recommended for Windows XP)
200 MB of Available Hard Disk Space
CD-ROM Drive
USB Port
Color Monitor
I do believe the scanner does not support windows vista as of yet.

Printer / Scanner

HP Deskjet 6940 (via Network, auto driver) (32-bit)
HP Laserjet 5L (32bit)
hp color LaserJet 2550L (32-bit)
HP Officejet 4200 (32-bit)
HP PSC 1401 All-In-One Printer (32-bit)
Lexmark 240N (Native Driver x64).
Microtek Scanmaker 3600 (32-bit)
Samsung ML-2010 monochrome laser printer (32-bit)
Epson R220 (32 bit)
Brother HL 1030 works after adding a printer manualy and installing as a brother 1430 (32bit)
Dell Photo AIO Printer 964 (32-bit)
HP Laserjet 4plus (32bit)(64bit) with HP Jet Direct as LPR on Standard TCPIP Port
HP DeskJet 845c (32 bit)
(supported printers/scanners)

Posted on Apr 20, 2008

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1 Answer

How to use a scanner?


What OS do you have? If you have a Windows XP or 2000, download and install the full-featured software and use the HP software to scan.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=306895&

If you have Vista and Win 7, HP doesn't have a full-software driver package. You will be using the drivers built into the OS.

For Vista, you can scan using the Windows Photo Gallery (File, Import from Scanner) or Paint (File, From Scanner or Camera) and with some versions Windows Fax and Scan (New Scan, File, Scan).

If you have Windows 7, Paint and Windows Fax and Scan will let you access the images/documents on the scanner.

In all cases, a good cable and ports will make scanning much less frustrating.

I hope this helps.

Cindy Wells
(alternatively, you could get third party software for Vista or 7. PaperPort is one example)

Mar 27, 2010 | HP PSC 1350v All-In-One InkJet Printer

1 Answer

Updated to Windows Vista and now the Dell 922 AIO scanner won't work


I assume the old computer was not Vista
This site has the vista 32bit driver
for Dell 922 AIO http://www.techspot.com/drivers/driver/file/information/8761/

Nov 21, 2007 | Dell 922 All-In-One InkJet Printer

1 Answer

I have a dell 946 all in one printer... everything works but the scanner... I just purchased a new computer that has vista and my old computer had xp... worked fine on old puter... any suggestions


You need a new driver from Dell that funtions with Vista. If you have Vista X64 OS then this function may not be available for a while longer as the driver for the scanner is still in development. There is a significant difference between a 32-bit and 64-bit OS.

I'm running into networking problems with my Vista X64 OS and a printer on my home network that connects through XP Pro on a desktop computer with a 32-bit OS.

A Windoze Vista 32-bit laptop has no problems with this printer.

Sep 04, 2009 | Dell 946 All-In-One InkJet Printer

1 Answer

Upgraded from Windows XP TO Windows Vista. Cannot install visioneer 42-bit scanner. Computer cannot find driver. regards John


I feel after all the effort I have put in the scanner is not compatable with Windows Vista. I think my money would be better spent purchasing a new one.

Nov 10, 2008 | Printers & Copiers

1 Answer

My new Dell laptop won't accept my old BenQ flatbed scanner Model no. 6678-9BU.


Many scanners are not compatible with new windows versions, probably the scanner does not work on Vista.
You need to find, download and install the driver for your scanner, if you have the original disk, try using athe disk.

Here is direct link to download . Register with the website first(Create a new account), then download from here:6678 driver (Benq)


If the disk does not install, or you find no drivers, that means the scanner is not compatible with your new system.

Oct 10, 2008 | BenQ Printers & Copiers

1 Answer

I purchased a new HP computer with Vista premium and it does not complete the download to run the 1200 series scanner / printer. Will this work with Vista?


DELETE! windows Vista, then install windows XP and avoid A LOT of problems including all driver and devices incompatibilities with Vista and a SLOOOOWWW computer (Because of Vista).

May 04, 2008 | Printers & Copiers

1 Answer

Scanner Problems After Installing Windows Vista


ya its vista issue i have same one my dell works half butt most of tiem also cuse of drivers aint relly made for vista keep looking on dell site for new vista drivers only ever other week its updated ok

Feb 03, 2008 | Dell A940 All-In-One InkJet Printer

2 Answers

DESKJET F380


Please help for my HP Deskjet F380 All-in-one Printer, Copier & Scanner.
Scanner is not working with windows Vista.

Jan 08, 2008 | HP DeskJet F380 All-In-One Printer

8 Answers

Updated to Windows Vista and now the Dell 922 AIO scanner won't work


For windows Vista; it is imperative to run the Vista patch which can be found on the Dell website (Downloads and drivers).
Make sure that you run the patch, after removing the printer USB cable from the computer. Restart the computer as the patch suggests and then install the Vista specific drivers, which also need to be downloaded from Dell Website.
Again, do not connect the printer unless the installation software asks you to.
For scanner issues, those who are unable to get anything scanned to their computer, and are able to print, it is essentialy a Firewall/Anti-virus issue. You can check that out by trying to scan using an application such as MSPaint (Start> type 'mspaint' > hit enter).

Nov 01, 2007 | Dell 922 All-In-One InkJet Printer

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