Fargo DTC300, prints yellow and magenta, stops at cayn

Hi Arthur -
If by "double-image" you mean that you see multiple identical images printed, but each is slightly offset and appear in yellow, magenta, or cyan ink colors, then it seems like the card is slipping within the printer as it prints. These printers print 1 color at a time, with a total of 5 passes to complete 1 card image - 1 pass each for the yellow, magenta, cyan, black & clear overlay panels of a standard YMCKO ribbon. If the card doesn't get positioned properly for each new panel on the ribbon, then the subsequent image will have a slight offset to it.

The fix could be as simple as a thorough cleaning - with supplies from a Fargo dealer (like us!) that are appropriate for that model. It could also be that the printer requires a ribbon-sensor calibration. To do this, you could need to download the Fargo Workbench Utility program from the HID Global website here: (Drivers Downloads) . There is a "Printer Information" view in this utility, and then a "Test" you can run called "Ribbon Calibration" - do it regardless of the cleaning.

If still not resolved, contact us or your Fargo dealer for further support.

Safe-Card ID Services
Charlotte, NC USA
https://www.safecardid.com/

There are a few things which could lead to a ribbon miscue. The most obvious would be your firmware. Go to Fargo's site and download the latest firmware patch. Your printer may driver be corrupted, so uninstall and then re-install it. One other possibility is that your printer has a faulty ribbon sensor which would need replacing. I hope this helps

Have you checked the type of ribbon selected?
The best you could do is check the ribbon sensor if it's not occulted!

Common problem with the DTC300, C30, DTC400. Upgrade the firmware and printer driver from Fargosupport.com. Then calibrate the ribbon sensor through the printer driver calibrate tab.
OnlineIdTech

I think all you need at this point in time is servicing the card printer, with some of the hardware components like the ribbon been replaced. try get a technician that will help you with this.

I wish you best of luck.

Cleaned printer and new ribbon

Download the latest copy of the C30 firmware, Fargo created a fix by sending more power to the ribbon sensor. After downloading the new firmware, calibrate the ribbon covering the printer the best you can from light.

I think you or your machine have answered your own question. The machine said it isn't going to use the 300 ribbon and that is that.

I dont have experience with your particular model but I can tell you a Ford starter will not start a Chevrolet automobile.

I think you should take the 300 ribbon back and get a 400. If they wont take it back, trade somewhere else.

So, what do you say?

a

Either your RFID board is bad or you have another ribbon for dtc300 instead.

are you using a ribbon made for the dtc300? there are some ribbons made for the other unit that look the same.

also, you might want to try updating the firmware.