Question about Fargo DTC-300 Thermal Card Printer

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Fargo DTC300, prints yellow and magenta, stops at cayn

Window displays ribbon miscue, changed to new ribbon and the problem is still the same, any ideas

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Is a printer thermal head dirty on same position. clean with a clean dry cloth, and special cleaner (see on manual)

Posted on Jul 15, 2010

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Posted on Jan 02, 2017

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I have Fargo DTC550 ID printer printing double image can someone help


Hi Arthur -
If by "double-image" you mean that you see multiple identical images printed, but each is slightly offset and appear in yellow, magenta, or cyan ink colors, then it seems like the card is slipping within the printer as it prints. These printers print 1 color at a time, with a total of 5 passes to complete 1 card image - 1 pass each for the yellow, magenta, cyan, black & clear overlay panels of a standard YMCKO ribbon. If the card doesn't get positioned properly for each new panel on the ribbon, then the subsequent image will have a slight offset to it.

The fix could be as simple as a thorough cleaning - with supplies from a Fargo dealer (like us!) that are appropriate for that model. It could also be that the printer requires a ribbon-sensor calibration. To do this, you could need to download the Fargo Workbench Utility program from the HID Global website here: (Drivers Downloads) . There is a "Printer Information" view in this utility, and then a "Test" you can run called "Ribbon Calibration" - do it regardless of the cleaning.

If still not resolved, contact us or your Fargo dealer for further support.

Safe-Card ID Services
Charlotte, NC USA
https://www.safecardid.com/

Nov 17, 2017 | Fargo Office Equipment & Supplies

1 Answer

Ribbon miscue on cyan fargo hdp5000


There are a few things which could lead to a ribbon miscue. The most obvious would be your firmware. Go to Fargo's site and download the latest firmware patch. Your printer may driver be corrupted, so uninstall and then re-install it. One other possibility is that your printer has a faulty ribbon sensor which would need replacing. I hope this helps

Aug 11, 2012 | Fargo "HDP5000 Single Sided Card Printer,...

1 Answer

Panel Searching


Common problem with the DTC300, C30, DTC400. Upgrade the firmware and printer driver from Fargosupport.com. Then calibrate the ribbon sensor through the printer driver calibrate tab.
OnlineIdTech

Feb 06, 2010 | Fargo DTC-300 Thermal Card Printer

1 Answer

I have already printed more than 1000 cards on my printer. Now often it started some problem like it prints the yellow & magenta layers, then skips printing cyan & black (with screeching noise as...


I think all you need at this point in time is servicing the card printer, with some of the hardware components like the ribbon been replaced. try get a technician that will help you with this.

I wish you best of luck.

Dec 30, 2009 | Fargo Persona C30 Thermal Card Printer

2 Answers

It prints the yellow & magenta layers, then skips printing cyan & black (with screeching noise as the ribbon passes) to printing overlay (sometimes skips overlay), but stopped short of ejecting to...


Download the latest copy of the C30 firmware, Fargo created a fix by sending more power to the ribbon sensor. After downloading the new firmware, calibrate the ribbon covering the printer the best you can from light.

Nov 18, 2009 | Fargo Persona C30 Thermal Card Printer

1 Answer

Fargo DTC400 is giving me "INVALID RIBBON" error


I think you or your machine have answered your own question. The machine said it isn't going to use the 300 ribbon and that is that.

I dont have experience with your particular model but I can tell you a Ford starter will not start a Chevrolet automobile.

I think you should take the 300 ribbon back and get a 400. If they wont take it back, trade somewhere else.

So, what do you say?

a

Sep 23, 2009 | Fargo DTC400 ID Card Printer Package

1 Answer

Dtc300 is stuck in "replace ribbon" mode n there's nothing wrong with it.


are you using a ribbon made for the dtc300? there are some ribbons made for the other unit that look the same.

also, you might want to try updating the firmware.

Oct 26, 2008 | Fargo DTC-300 Thermal Card Printer

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