Question about Office Equipment & Supplies

1 Answer

Scanner error 5 is the message when i put on my printer hp laser jet 2840

Posted by Anonymous on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Vice President:

    An expert whose answer gotĀ voted for 100 times.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

  • Expert
  • 123 Answers

Unfortunatly I have seen many HP units with Scanner Error 5 . This is usualy caused by a problem in the formatter (mainboard) or scanner assembly. There is nothing you can do to recover it. If the printer is still under warranty you will need to call HP ( 1 800 334 51 44) or take the printer to an athorized warranty depot in your area. This link will help.
http://h20465.www2.hp.com/GPL/search.aspx?language_code=en&country_code=us&SearchType=SSP



You can contact me directly on : eliteprintersolutions@hp.com

Posted on Jul 15, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have an HP 2840 color laser jet that keeps presenting a Scanner Error Code 6. Might anyone know if and how I can repair this on my own? Thanks a ton! Mike


replace optical scanner assembly..(a unit located in flat bed scanner with florocent lamp moving left to right while scanninf & copying)

Sep 17, 2011 | HP LaserJet 2840 All-In-One Printer

1 Answer

I am getting scanner error 5 massage on hp 2840


A tech needs to look at it. It could be as easy as just reseating the 4 wire bundle connector that comes off the scanner and connects to the formatter.
But, in any event a tech has to check it out.

Jul 29, 2010 | HP LaserJet 2840 Printer

1 Answer

2840 Hp Color laser jet displaying Scanner error 05


The book says to try the old power off and on. And then replace the scanner assembly and then the formatter.

Personally, I would try the formatter.

Sep 26, 2009 | HP LaserJet 2840 All-In-One Printer

2 Answers

I am getting a an error message 5 on my hp printer model number 2840. please help


HP 2840 error message 5

Scanner Assy needs to be replaced, go to HP site for parts.

Aug 20, 2009 | Office Equipment & Supplies

5 Answers

52 scanner error


HP LASER PRINTER ERROR CODE 52 – INCORRECT SCANNER SPEED ERROR


HP LASER PRINTERS 2, 2D, 3, 3D

1. Defective cable laser scanner to dc controller. 

2. Defective laser scanner assembly. 

HP LASER PRINTERS 2P, 2P+, 3P 

1. Bad scanner motor. 

2. bad dc controller. 

HP LASER PRINTERS 3SI, 4SI, 4V

1. Faulty cable assembly. 

2. Scanner motor problem.

3. Defective laser scanner assembly.

4. Defective dc controller. 

HP LASER PRINTERS 4, 4+, 5 

1. Faulty laser scanner cable. 

2. Defective laser scanner assembly.

HP LASER PRINTERS 4L, 4P, 5P, 5L, 5SI 

1. Temporary error. Scanner startup failure.

2. Improperly fitted scanning assembly.

3. Scanner cable problem.

4. Defective laser scanner assembly.

5. Defective dc controller board.

HP LASER PRINTERS 1200, 2200, 3100 FAX, 3200 FAX, 4100

1. Temporary error. scanner rotation error.

2. Replace contact image sensor. 

4. Replace laser scanner. 

5. Replace cables to laser scanner and engine board
HP LASER PRINTERS  1100, 2100, 4000, 4050, 8000
1. Scanner start up error
2. Replace scanner cable to the D.C. controller and back to scanner. Or replace scanner cable from engine board to scanner ***'y.
3. Replace scanner ***'y.
4. Replace the engine board.
5. Replace the D.C. controller only on the 8000.
HP LASER PRINTER 2300 ERROR 52.X
1. A temporary scanner start up error.
2. This can also be the shutter tab on the print cartridge. Replace the toner cartridge.
3. Replace the scanner ***'y.
4. Replace the engine board.
HP LASER PRINTERS 4200, 4300 ERROR 52.XX
1. Printer scanner speed error has occurred.
2. Replace laser scanner ***'y
3. Replace the D.C. controller ***'y
HP COLOR LASER PRINTER 4600, 5500 ERROR 52.XK, 52.XC, 52.XM, 52.XY
1. Error code K - No Black Color.
2. Error code C - No Cyan Color
3. Error code M - No Magenta color
4. Error code Y - No Yellow color
5. Replace laser scanner ***'y
6. Replace the D.C. controller ***'y
HP LASER PRINTERS 5000, 5100
1. Printer scanner speed error has occurred.
2. Replace laser scanner ***'y
3. Replace the D.C. controller ***'y
4. Replace cable ***'y from scanner to D.C. controller.
HP LASER PRINTERS 8100, 8150
1.Laser scanner error/start up/rotation error
2.Replace laser scanner ***'y.
3.Replace D.C. controller board.
4.Replace cable ***'y from scanner to D.C. controller

HP LASER PRINTER 4500, 4550

1. Temporary error. Laser scanner error/start up/rotation error

2. Replace laser scanner. 
3. Replace D.C. controller ***'y
HP COLOR LASER PRINTERS 4600, 5500
1.Laser scanner error/start up/rotation error.
2.Take the toners out and reseat them, or replace them
3. Replace laser scanner ***'y
4. Replace D.C controller board.

HP LASER PRINTER 8500, 8550

1. Temporary error. Laser scanner error/start up/rotation error

2. Replace laser scanner motor.
3. Replace D.C. controller ***'y

HP LASER PRINTER 9000 

1. Temporary laser scanner error/start up/rotation error

2. Replace laser scanner.
3. Replace upper cable guide assembly.
4. Replace DC controller. 

Oct 22, 2008 | HP LaserJet 2840 All-In-One Printer

5 Answers

HP LaserJet 2840 Scanner Error


when poering on this HP 2840 it says" Scanner Error 5"
what does it mean? How to get a solution?

Apr 16, 2008 | HP LaserJet 2840 All-In-One Printer

1 Answer

HP laser Jet 2840


Try using a different Memory card and see if it reads it, if not you might need to replace the memory card reader.

Oct 26, 2007 | HP LaserJet 2840 Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

77 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

k24674

Level 3 Expert

8073 Answers

jasbo
jasbo

Level 3 Expert

2237 Answers

Marvin
Marvin

Level 3 Expert

81400 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...