Question about Compaq Evo N610C Notebook

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Administrator Tried leaving the field blank, I even clicked forgot password, I have another problem at the moment. I picked up malware so I am picking it out of the registry, and it told me my copy of XP Pro I bought from PC World is not legit. I am on my spare laptop at the moment, but I don't want to leave this one in my car. Thanks for the try though...

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  • Brian Steadman Apr 21, 2008

    Hi

    The malware program modified files and slowed the laptop so much I opted to reinstall XP, not repair the existing copy and it gave me the option to set up as a new administrator. It has 4 minutes to go before it completes then I will see what happens. I thought about the the RTC/bios battery but did not realy want to take the thing to bits.... Lazy not nervous.

  • Brian Steadman Apr 22, 2008

    Sorted

    reinstalled XP Pro no counterfiet notice, no password blocking........NO data files, or software. I always tell people to back up the hard drive, should have listened to my own advice. Never mind it was a cheap second hand machine and it will only have the software I want on it, and I will get over the loss of photographs and my vehicle records. Oh! well....



    Thanks to anyone who helped.



    Brian.

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One way to re-set the password is to remove th CMO battery inside the laptop but this requires taking it apart. Leave it out for 5-30 min.

The non legit XP Pro problem is probably Microsoft's WGA (windows genuine advantage) update. I have been hearing from a lot of users that they get this warning even though they legally purchased copies of XP.

Do This:

Rename the two file wgatray.exe and wgalogon.dll in /windows/system32/
and reboot

There are lots of free malware removers and free online anti virus programs. Do a Google search.

Let me know if you need any more help.

Posted on Apr 20, 2008

  • Georgia B
    Georgia B Apr 20, 2008

    The disk cell real time clock (RTC) battery, I called it CMO above, is located under the memory expansion slot compartment cover.
    The notebook uses a CR1220 lithium disk cell battery. When replacing the battery, insert the battery with the "+" sign facing up.

  • Georgia B
    Georgia B Apr 21, 2008

    Glad to hear you're making progress.

    Good Luck

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*******************************************
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