Question about Microsoft Wireless Notebook Optical Mouse bx300008

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My Microsoft wireless mouse just stopped working on my HP 550 laptop. All lights are on--no obvious problem I can see. (Wireless notebook optical mouse)

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Try downloading the driver in your computer again. The registry file can be corrupt from other downloads. It has happened to mine twice so far in two years The drivers can be found at this link below...Remember I do not know what model you have so a 3000 & a 4000 model link for each are showing for you below here

http://www.softwaredriverdownload.com/microsoft_wireless_notebook_optical_mouse_3000_driver.html

http://www.driverfiles.net/Input-Devices/Microsoft/Wireless-Notebook-Optical-Mouse-4000/download/page,sh,28746,138,20,.html

Posted on Jul 15, 2010

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Posted on Jan 02, 2017

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The pointer on my microsoft wireless notebook optical mouse 3000 stopped working on the table next to my laptop. The pointer will work if I put the mouse on the laptop itself but when I put it back on the...


There could be several other factors influencing the behaviour of your optical mouse. Have you tried cleaning the lens underneath and also used a contrasting mouse mat on your table?
The range of this mouse is very limited (3ft) and you might have some interference from other devices around (like cordless phone, wireless devices and so on)

Check the following 2 sites for more troubleshooting ideas. Also the microsoft site referenced below provides some software you can download to diagnose better.

http://www.ehow.com/how_5142950_troubleshoot-microsoft-wireless-mouse.html
http://support.microsoft.com/kb/321122/en-us

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try plugging it into another usb oirt if it dosent solve the porblem try to update the driver for it.

start>rite-click my computer>manage> device manager> find ur mouse (should have a "!"symbal next to it) right-click> update driver...

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YOur mouse needs to be paired with the transceiver. THere is normally a button on the part which goes inot the laptop. Press it once then flip the mouse and press its button once. It will then work hopefully :)

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I would try taking the usb and puting into and diffrent usb port and also if you have another computer try it on the other computer

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I had the same problem.
Press the button on the underside of the USB, the green light will flash. Now press the reset button on the underside of the mouse. Your mouse should now work.

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Most devices last a long time. Have you tried re-installing the software for the keyboard & Mouse> Also go to microsoft download center and get the latest drivers for you setup. Make sure when you do, choose the right Operating System driver for your Keyboard & Mouse. Hope this helps. Bud

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Try fresh battery and if one on the pack doesn't work, try another --make sure the batteries are NEW and scrape contacts in mouse with emery board a bit and blow out sand --contacts can oxidize.

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I have the same mouse and I had to install the intellipoint 6.1 software that came with it, and it worked flawlessly. Then I sold a few of them that I had and mixed up the dongles in the sales and now none of them work. Trying to figure out if I can force a recognition or are they proprietary to only one mouse. Go to microsoft and see if the intellipoint 6.1 is a download.

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After reading on Microsoft about replacing the batteries, down loading drivers and "press the button on the receiver and the connect button the receiver" - I got frustrated and almost gave it flight. Then my wife stepped in and realized that there was a green reset button on the USB connector as well. (who knew?) SO.... you press the green light (which is a button) and release it.... should blink. Then go to THE MOUSE portion and press the connect button for 5 seconds or so.... and wala...... One mouse that plays again! This ones gonna cost me! :) I hope this one works for ya!

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I'm having pretty much the same problem with my Microsoft Wireless 4000 mouse and my hp-compaq 8510p laptop. If I shut my machine down, or restart, my mouse no longer works. I have to uninstall/reinstall the Intellipoint software. The synaptics touch pad continues to work, but the mouse fails.

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