Question about Canon PowerShot S3 IS Digital Camera

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Both my lcd and Viewfinder appear black (no image) in in shooting mode. I am able to view pictures on both the lcd and Viewfinder when I am in playback mode. i have a Cannon Powershot S3 is. Any suggestions?

Posted by Anonymous on

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I have this EXACT problem and notified Canon Customer Care via email today as I have found around the internet that this camera and it's predecessors had the same problem as do other A models. I got a canned answer about how they know of NO issues with this model (S3 IS) and that I can send my camera in for repair at the provided info in the email and pay minimum $139 labor cost plus parts. They'll give me a quote before they do any repair OR I can get a refurbished camera from their "customer loyalty" program blah blah! I think it will take a phone call next to get this resolved as it appears it's the EXACT same problem a number of their other models have had, they are obviously aware that the other models experienced this same issue and somehow believe I should spend money out of MY pocket to fix their camera's defective part! I'm not happy at the moment!

Posted on Aug 04, 2010

  • frognmarl Aug 05, 2010

    Follow Up:
    Go to this website. Steps 1-5 fixed my problem in about 5 tries!!!! Good thing cause Canon customer care told me they had "no known issues" or "defects" with the S3 IS when there are a number of sites that I see posts about the S3 doing this!!
    http://camerarepair.blogspot.com/2009/05...

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Apparently the vendor-supplied CCD image sensor used in this Canon digital camera may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all.

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