Question about HP Laserjet CM 1312NFI Color Printer

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My hp colourjet 1312 mfp shows me paper jam afetre booting what do I do?

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Remove every scrap of paper in the paper path through the printer

Posted on Jul 15, 2010

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Posted on Jan 02, 2017

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Hello,

The most common cause of this type of Phantom paper jam is worn pickup rollers and separation pads in the paper trays. When these rollers get worn the gripping surface can not grab the paper correctly so no paper is fed into the printer and the printer gives the paper jam error. The rollers are very easy to replace, it takes about 20 minutes total. Here is a link to more information about the roller maint kit:

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1 Answer

13.20 but no paper jammed in path hp9500n ( col laser jet not mfp 9500..).. c8546a.printer boots and immediately gives 13.20 remove paper jam. cleaning page passes through ok when doors are closed...


Open tray 4 and the right
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