Question about RCA DCM425 DIGITAL CABLE MODEM (RCADCM425)

1 Answer

Only 2 lights coming on and can't get on the internet.

It is brand new from Mediacom worked 2 hours . I had the same problem with the old one that is why I picked up new one from the Cable company

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  • radams620 Jul 19, 2010

    If you are looking at the box the lights that are on are 2 on the right side.

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  • 18 Answers

It depends on what two lights. Could mean a variety of different things. 2 lights tends to mean your box is receiving a signal and usually has internet access. which would lead me to believe either your router/Nic or Ethernet cable is bad or miss configured. Can also mean water or some foreign debris has gotten into a connection on the way to the cable box/a main line is bad. With ought knowing which two lights its almost impossible to narrow down though. Your best best would be to call Mediacom's Tech line and see if they can ping your modem if they can see it then its more then likely a problem on your set up.

Posted on Jul 18, 2010

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