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Trying to print which it won't. It says that the printer spooler is not running and that i need to restart the spooler or the machine...i have no idea what the spooler is but i have unpluggd the printer and turned it back on and i have also tried turning the computer off and restarting it but it has not helped

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From the Start menu, select Control Panel. Then follow this path:
Administrative Tools > Services > Print Spooler
Once at the Print Spooler, right click on it. Select Stop. Leave this window open. Turn off your printer.
At the open Print Spooler window, right click on the Print Spooler, and select Start.
Go to the Start menu, and select Printers & Faxes. Find the printer you are having problems with and double click on it. From the menu, select Printer, then select Cancel All Documents. The documents should clear.
Turn on your printer. You sould now be able to print.

Posted on Jul 15, 2010

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2 Answers

Printer won't print from computer


Try the steps below to clear the print queue and restart your print spooler:
1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)
2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.
3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)
Try to print a document again to verify that the problem is fixed.

Jan 11, 2012 | Lexmark X5495 All-in-One &USB...

1 Answer

My Lexmark s605's print queue won't clear, and so the printer has stopped working altogether


Please follow the steps below to clear the print queue and restart the print spooler of your computer.

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)


Try to print a document again to verify that the problem is fixed.

Jan 07, 2012 | Lexmark Interact S605 All-in-One Color...

1 Answer

Need to delete document in queou


Try the steps below to clear print jobs stuck in the print queue:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.

Try to print again to verify that the problem is fixed.

Dec 23, 2011 | Lexmark X2500 All-In-One Printer

1 Answer

Only prints first job - can't delete from que


Please try this approach instead:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.


I hope this information has been helpful.

Dec 20, 2011 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

I'm trying to print but it says the local print spooler service is not running please restart the spooler or restart the machine I followed the procedure but it did not work.


Try this approach instead:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.

Sep 10, 2011 | Lexmark Z2420 Printer

1 Answer

I have a Lexmark S504 wireless multifunction printer. I can print a test page but a can't print anything from any application. The Windows print page window comes up and if you click OK it appears to...


It could be a printer driver issue. Please follow the steps below to fix the problem.
First, clear the print queue from any stuck print jobs. You can do the steps mention - going to Services and stop the print spooler, delete the files in the spooler folder and then restart the service.
Second, delete the existing Lexmark Interpret S405 printer driver. On your computer, go to Start menu > Programs > Lexmark > Uninstall. After the uninstall process, reboot your pc when prompted.
Third, visit the Lexmark website to download and reinstall the Lexmark Interpret S405 printer driver. Select the version of your Windows operating system. Download and execute the file. Follow the instructions on your computer screen.
After the reinstall process is successful, try to print again to verify that the problem is fixed.

Sep 07, 2011 | Lexmark Interpret S405 Wireless All-in-One...

1 Answer

Lexmark x1270, installed on new Dell, will scan/print once but print queue won't clear after printing, and further jobs just back up in queue. Once, after trying reboot, printed next doc but that was...


Try to follow the steps below to fix the problem:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.

Aug 06, 2011 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

It kep saying that the spooling is not working


It could be that the Print Spooler service has stopped and won't let you print. Please follow the steps below to fix the problem:

1. Browse to Start -> Run... and type in "NET STOP SPOOLER" (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in "NET START SPOOLER" (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.



Try to print again.

Jul 25, 2011 | Lexmark X2600 InkJet Printer

1 Answer

I have a HP LaserJet 1018 ans it stopped printing. When i access the printer it says "Windows can't Add Printer. The local print spooler service is not running. Please restart the sppoler or restart the...


go to start->run and then type net stop spooler... hit enter
then type net start spooler .. and hit enter..

you may also go to run and then type CMD.. This will take you to the DOS Black screen.. here you may type SC CONFIG SPOOLER DEPEND= RPCSS and then press enter.

After this restart the computer and try to print..

Sep 07, 2010 | HP LaserJet 1018 Printer

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