Question about Brother HL 2140 Laser Printer

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The paper is stop in the printer

There is a paper stopped in the printer! What should I do?


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Open the printer remove the toner and slowly pull the paper out. Pull in the natural printing direction of the printer, so if the printer pulls the paper from top-tray to bottom-tray when printing you should pull the paper from the bottom tray outwards

Posted on Jul 15, 2010

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When I try to print photos from a memory stick it fails to print and tells me to load paper glossy side down even though there is enough paper properly loaded. When I take out the paper the top sheet has...


The problem is that the metal paper stop is not fully recessing into the guide at the rear of the printer and the photo paper is catching on the lip on top of the stop. Take the back cover off the printer and check that the guide has not moved out of position. Also try to twist the photo paper tray to the left or right so the stop lines up better with the guide recess. This worked for my printer tempoarily, but then things went out of allignment again, so I took a slightly more drastic step. With only a single sheet of photo paper in the tray, print another photo. When the photo tray slides back to deliver the paper to the rollers, unplug the power cord from the rear of the printer to stop the tray from moving forward again. With a pair of needlenose pliers, bend the lip on top of the metal paper stop upward. This fixed my problem permanently.

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Check that the rear paper sensor feeler arm is not broken. It is the little black plastic tab that sticks up in the middle of the paper path when your looking at the back of the printer with the cover open. If you can't see it, it's probably broken.

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1 Answer

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As above my printer will not stop printing. As long as it as paper it continues to run paper though.

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