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Anonymous Posted on Jul 15, 2010

Why have both refrigerator and freezer 48 inch side by side stopped cooling? I has been gradual over about 2 weeks, but today was complete.

  • Anonymous Jul 20, 2010

    Bingo! You were spot on... it was the defrost timer. Since I had your input, it was the first thing the repairman checked. That saved a lot of time spent troubleshooting, which saved in labor costs. He was in and out in about an hour. Thank you so much!

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Ronny Bennett Sr.

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  • Master 6,988 Answers
  • Posted on Jul 15, 2010
Ronny Bennett Sr.
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Look at the condenser coils,and make sure it is clean,and free of debris,unplug the unit for about 8 to 10 hours,and see if the evaporator is froze up,if so,it will melt,and make a mess,if the water shows up under the unit,then there is a problem with the defrost,timer,or the defrost heater,if the water shows up in the bottom of the unit,on the inside,then the drain ,in the freezer compartment is stopped up,and the panels in the freezer compartment has to be removed,to access the drain,and clean it out.Rate please,if this was at all helpful.

  • Anonymous Jul 15, 2010

    About a month ago, we noticed that the ice was turning into one big block in the bin, and no new ice was being made. Then we noticed that some frozen items were melting (popcicles, etc.). We cleaned the coils and cleaned the pan underneath, which was 1/4 full of water. It seemed to help a bit. Today I noticed that the pan underneath had overflowed with water, and both sides of the fridge were getting warm. I dumped the water in the pan and replaced it. I also called Kitchenaid, and they suggested that I unplug the fridge for about 5 minutes. I have just done that and will see what happens.

  • Ronny Bennett Sr.
    Ronny Bennett Sr. Jul 15, 2010

    Well,from what I gather here,the defrost timer is stuck,it is staying on all the time,this is what keeps the evaporator coils from freezing up,and it is melting,and heating up the evaporator,the timer must be replaced to solve your problem here.On this model,I am not sure,but if it is a mechanical timer,it can be under the unit,or in the freezer panels,

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How do i unthaw the delivery chute without breaking it?

Take everything out of your freezer and store it somewhere else (like another freezer, or cool bags with ice packs.
Leave the door open with a towel hanging over the top to prevent it from shutting. Disconnect the freezer from the mains and leave it for 48 hours to completely defrost.
The floor will get wet, so prepare for some mopping!!
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Freezer at 48 degrees, just stopped getting cold. Any suggestions before calling repair person?

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I have a Jenn-Air side by side frig. The freezer side cools too cold, the frig side not enough. 2 weeks ago I took all the food out of freezer and noticed ice build up on back. I unplugged unit, let it...

If the freezer is staying cold it sounds like a defrost system problem. A bad timer, heater or thermostat can cause frost to build up on the coils and block air flow to the refrig side. Check out ACMEHowTo.com for troubleshooting the defroster problem.
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Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

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Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

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Possibly a defrost circuit problem -

1) Bad defrost thermostat
2) Bad defrost heater
3) Bad defrost timer
4) Failed evaporator fan motor.

Look for frost accumulated inside the louvers at the back panel, top and bottom. If you see it, remove food from freezer and put in ice chest. Take out shelves, get hair dryer and warm the backside of the freezer, directing air down the louvers. Then leave to sit for 4-6 hours with the freezer door open. Put towels in the bottom of the freezer to catch any melted ice.
After period of time, plug unit back in and power the unit back up. Once you know it's cooling, empty ice chests back into freezer.

If there is a problem in any of the above components, then it will show up in 3-4 weeks witht he same problem again.
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Our hotpointFFA80 fridge freezer has stopped cooling.Freezer about 2 weeks ago now fridge starting

Greetings Sylvs1,


I would strongly suggest having a technician look at your refrigerator as soon as possible. When a unit becomes low on freon or has a compressor issue, the freezer will at first start to not keep items frozen, then gradually (and sometimes rapidly) the refrigerator will deteriorate in performance.

Sincerely,

Agent Dort
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