Question about Dell Computers & Internet
My mother has a Dell Dimension L733R. OS is XP. Somehow, she ended up with IE8 installed. IE8 doesn't work very well with that machine. I was told by someone at Time Warner that if we just uninstall IE8 that it would revert back to IE6, which would work with that setup. I had my mom do that while I tried to walk her through it over the phone. I'm not sure what she did, but now when you turn on her computer, it is using 100% of CPU capacity and hanging up badly. The hourglass stays on forever and you cannot access the start icon to even shut it down. I need to get into safe mode and try to troubleshoot this mess. What key on that machine gets me there. Does XP have system restore? Any help would be appreciated.
Hi, yes XP does have system restore, which you can access through safe mode, pressing the ESC key during bootup will get you there. I would not uninstall IE8, but disable by using Firefox which is a much safer browser for XP, you can down load this for free.
Hope this helps
Posted on Jul 15, 2010
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Posted on Jan 02, 2017
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