Question about Canon PIXMA MX310 All-In-One Printer

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Trying to scan - Canon PIXMA MX310 All-In-One Printer

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  • 528 Answers

Hi. Please provide more detailed information of the problem for me to assist you with your concern.

Posted on Jul 15, 2010

  • deborah_wilb Jul 15, 2010

    my document wont scan on my computer

  • Archie Cruz
    Archie Cruz Jul 15, 2010

    Hi. Try to reisntall the driver and software of your printer. Criver CD usually came with the system upon purchase. I have provided you a link on where to download your printer driver if incase you misplaced the CD. Please click here.



    All the best!

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1 Answer

When I try to scan I get this message: No scan


>open solution center icon on your desktop
>go to settings and check scan options

Oct 17, 2009 | Office Equipment & Supplies

1 Answer

"no scan options error" appeared


Try ths:
This happens mainly when you try to scan from the printer ;
Always try to scan from HP solution center but still here is the resolution:
Open Hp Solution center
Click on Settings
Click on scn settings
click on Scan to Setup
Select all the option available to updrade the Front panel menu list and click on ADD
Click on Update;
Restart the computer and the printer and try to scan.
It should resolve the issue.
Regards Soumajit

Jul 16, 2009 | HP Photosmart 3310 Printer

1 Answer

Trying to scan, but keep getting error code 2,162,0 My scanner printer - my Canon 4370 won't scan. Printing and copying is working fine.


I finally got a solution to my problem, which is the same as this one. When trying to scan via USB, you have to make sure the unit is set to USB. On the top panel just above the LCD display, is 3 buttons, Copy, Fax, Scan. Hit the SCAN button, till the display says USB SCANNING. Then try to scan again. Good luck!!

Apr 23, 2009 | Canon ImageCLASS MF4370dn Laser All-in-One...

2 Answers

No Scan Options


Try ths:
This happens mainly when you try to scan from the printer ;
Always try to scan from HP solution center but still here is
the resolution:
Open Hp Solution center
Click on Settings
Click on scn settings
click on Scan to Setup
Select all the option available to updrade the Front panel
menu list and click on ADD
Click on Update;
Restart the computer and the printer and try to scan.
It should resolve the issue.
Regards Soumajit

Mar 31, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

When I try to scan, it reads "No Scan Options".


Try scanning from the solution center. If successful, check the scan button settings if you can see applications available on the 'Destination List'. Add all the application to the right side. Close the solution center and try to scan.

Mar 23, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

No scan options say refer to device documention to trouble shoot


Try ths:
This happens mainly when you try to scan from the printer ;
Always try to scan from HP solution center but still here is the resolution:
Open Hp Solution center
Click on Settings
Click on scn settings
click on Scan to Setup
Select all the option available to updrade the Front panel menu list and click on ADD
Click on Update;
Restart the computer and the printer and try to scan.
It should resolve the issue.
Regards Soumajit

Mar 02, 2009 | HP Officejet 4315 All-in-One Printer

1 Answer

NO Scan Options


Try ths:
This happens mainly when you try to scan from the printer ;
Always try to scan from HP solution center but still here is
the resolution:
Open Hp Solution center
Click on Settings
Click on scn settings
click on Scan to Setup
Select all the option available to updrade the Front panel
menu list and click on ADD
Click on Update;
Restart the computer and the printer and try to scan.
It should resolve the issue.
Regards Soumajit

Feb 18, 2009 | HP Officejet 7210 All-In-One InkJet...

1 Answer

HP Photosmart C5280 Printer -scanning


Try ths:
This happens mainly when you try to scan from the printer ;
Always try to scan from HP solution center but still here is the resolution:
Open Hp Solution center
Click on Settings
Click on scn settings
click on Scan to Setup
Select all the option available to updrade the Front panel menu list and click on ADD
Click on Update;
Restart the computer and the printer and try to scan.
It should resolve the issue.
Regards Soumajit

Jul 20, 2008 | HP Photosmart C5280 Printer

1 Answer

Communication error occurred with scanning component. Please advise on how to solve this problem.


First try to scan from the scanners and camera wizard in control panel to check the communication between the computer and the all-in-one. If we are able to scan fine from the control panel, then search for the scanning file hpqscnvw.exe and try to scan from there, if you are able or not able to scan from the scanning file, download the scan diagnostic utility from the HP website and run it and try to scan, if the issue persists reinstall the all-in-one software.

May 25, 2008 | HP Officejet 5610 All-In-One InkJet...

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