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Just brough a used Kyrocera CS 3050 - DP 700 is not reading that paper has been placed in the tray. Cannot scan. No error reading on screne. It seems as though there is no power to the DP 700. Checked connections and pins - all seem fine.

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  • Master
  • 1,561 Answers

Hello,

The first thing you will need to do is to makesure the kyrocera receives power, because if there are no power to the unit, it can not function, when you power it on, did it power on, if no, check another AC outlet, if not still power on, check the cable that connects the device to AC source to see if it receives power, if there is power to the cable, it mean your device will need to be diagnose because this could either be power problem, or a faulty board. But if the device is not receiving power from the cable, it means you will need to get another cable in other to power on the device.

Take care.

Posted on Jul 15, 2010

  • mcgeelaw508 Jul 15, 2010

    AC power is fine. Lower unit is on and printing. Upper unit, DP700, is not working at all. Cannot scan nor photocpy from upper unit.

  • Sulaimon Jimoh Olayemi Jul 15, 2010

    Hello,

    The problem with the upper part could be that the fuse is blown, i would advice you check the user manual to locate the fuse on the device and replace it, the fuse is a white cylindrical small tube.

    Take care.


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