PS3 is The amazing device by sony but it has some common problems like
Disc read error, unreadable disc error etc.... Good news is that these
all problems can be repaired with the help of DIY Guides, one such
guide available at PS3 Repair Blog
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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I have the same problem. My PS3 stopped reading any bluray discs. The spinning circle in the top right corner will come on for a few seconds when a disc is inserted, but then nothing. I found a work-around to get it to read discs though. You have to have a bluray disc in the drive (game or movie) and start a downloaded game or Playstation Home. Once the game or Home loads, hit the PS button on the controller. The crossbar menu will pull up and you will notice the disc icon will (magically) pop up. Click the quit game icon. Once you are out of the downloaded game or Home the disc icon will still be there. You can then load the game or disc. The icon will remain there until you eject the disc, so you will have to repeat this every time you want to load a game. Although this is a workaround to prevent Sony from gouging you for $150+, this is still not a fix. A fix would be for Sony to admit they have a money making firmware problem and fix it. This fix will only work if you don't have an actual hardware failure (which I apparently don't). I think a class action lawsuit is in order for everyone that has this problem and especially for those who have shelled out the money to fix something that is firmware related. I'm sure Sony will only fix the firmware to make this workaround not work anymore so as not to lose their little cash flow scheme.
if the circle is always showing up on the top right corner of the screen and doesnt load any games that means that you laser pick up is already busted.bring it to the nearest sony workshop for a replacement.
if its not playing any bluray disc/games then its major trouble..you will have to contact sony for a replacement if its in the warranty period..had the same problem and customer care in India sucks..anyway hope its not something serious...are u getting any error code?
Can you be any more specific? is this a problem with one disk, one type of disk or all disks? What is the exact error you are getting? Are you trying to play a game, play a film, play an audio CD or are you using your PS3 as a Linux computer and trying to open a data disk? have you tried more than one disk?
Without specifics there's just no way to guess what the problem is.