Question about Citizen BL5314 52E WR200 Eco-Drive scyba watch

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My Citizen WR200 keeps resetting to the year 2016.

I've had my Citizen WR200 for over two years now and recently it keeps resetting to the year 2016 after it receives the nightly atomic timing reset. it fails to show the correct day and date so I have to manually return it to 2010 daily.

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If you haven't got instructions you can get them from you can get instructions from the Citizen web site.

Go to "citizen.com" and on the upper right there is a menu. Click on "technical support" and then on "setting instructions"

Fill in the information required from the back of your watch and then click on "get setting instructions"

If this does not help I suggest that you contact them and discuss your problem. The web site indicates that there a 5 year warranty on their watches. If this applies to your watch, then they should repair it free of charge.

Posted on Jul 18, 2010

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SOURCE: My Citizen WR200 keeps resetting to the year 2016

My Skyhawk AT is showing the wrong date and the year is 2016. How do I correct this?

The factory has discovered a software anomaly in the calendar programming of the integrated circuit that affects some Skyhawk AT and other styles utilizing the U600 movement caliber produced in only 2007 for those watches receiving either the U.S. or Japanese time signals. Those customers receiving the German time signals or have pieces manufactured in other years are not affected. This anomaly results in the calendar displaying dates from 2016 even though the year is 2010. Rest assured no other production series, feature, function, aesthetic portion or other Skyhawk series timepiece is affected.
If your 2007 production Skhyawk AT shows the year 2016, we are ask you to send the watch for updating.
Once your watch receives the software update, there will be a small dot punched on your caseback in front of the serial number. Our goal is to have your watch returned to you in two weeks once it is received by us.
If you are located in the United States,please email us the following information so that we may arrange a prepaid shipping label with UPS for you:(customerservice_us@citizenwatch.com):
Your Name
Company (if you are going to return from your place of work)
Address (don't forget any apartment or suite number)
City, State, Zip Code
Telephone number
Email address
If you prefer, you may also call us at 800 321 1023 x4234 with the information. Do be aware that our telephones may be very busy so hold times could be longer than we would like.
Once the label is arranged, you will receive an email from UPS with instructions on sending your watch. Be sure to pack the watch securely in a sturdy box (do not send the original packaging or materials), tape the label to the box and submit the package to one of the many UPS drop off locations throughout the United States. If you are located outside the U.S, please contact your nearest service center for direction.
We appreciate your understanding and apologize for any inconvenience this may cause.

Posted on Aug 31, 2010

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You can get instructions from the Citizen web site.

Go to "citizen.com" and on the upper right there is a menu. Click on "technical support" and then on "setting instructions"

Fill in the information required from the back of your watch and then click on "get setting instructions"

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"The factory has discovered a software anomaly in the calendar programming of the integrated circuit that affects some Skyhawk AT and other styles utilizing the U600 movement caliber produced in only 2007 for those watches receiving either the U.S. or Japanese time signals. Those customers receiving the German time signals or have pieces manufactured in other years are not affected. This anomaly results in the calendar displaying dates from 2016 even though the year is 2010."
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Citizen will do the software update for free, but you will need to send it in. Call 1-800-321-1023 ext. 4345. I spoke with Claudia. They will send you an e-mail that your respond to with this info: Name, address, phone, e-mail. They will then send you a pre-paid airbill to send in your watch and return it to you when updated. It is free and will take less than 10 days.

Thomas

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Click on my profile (escapement), then click on Tips and Tricks. There you will find link to all CITIZEN watch manuals. Rate me, please

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My Citizen WR200 keeps resetting to the year 2016


My Skyhawk AT is showing the wrong date and the year is 2016. How do I correct this?

The factory has discovered a software anomaly in the calendar programming of the integrated circuit that affects some Skyhawk AT and other styles utilizing the U600 movement caliber produced in only 2007 for those watches receiving either the U.S. or Japanese time signals. Those customers receiving the German time signals or have pieces manufactured in other years are not affected. This anomaly results in the calendar displaying dates from 2016 even though the year is 2010. Rest assured no other production series, feature, function, aesthetic portion or other Skyhawk series timepiece is affected.
If your 2007 production Skhyawk AT shows the year 2016, we are ask you to send the watch for updating.
Once your watch receives the software update, there will be a small dot punched on your caseback in front of the serial number. Our goal is to have your watch returned to you in two weeks once it is received by us.
If you are located in the United States,please email us the following information so that we may arrange a prepaid shipping label with UPS for you:(customerservice_us@citizenwatch.com):
Your Name
Company (if you are going to return from your place of work)
Address (don't forget any apartment or suite number)
City, State, Zip Code
Telephone number
Email address
If you prefer, you may also call us at 800 321 1023 x4234 with the information. Do be aware that our telephones may be very busy so hold times could be longer than we would like.
Once the label is arranged, you will receive an email from UPS with instructions on sending your watch. Be sure to pack the watch securely in a sturdy box (do not send the original packaging or materials), tape the label to the box and submit the package to one of the many UPS drop off locations throughout the United States. If you are located outside the U.S, please contact your nearest service center for direction.
We appreciate your understanding and apologize for any inconvenience this may cause.

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Pull out the crown to position 1 and the second hand moves to the month position while the small dial moves to the years since last leap year position.

If you haven't got a manual to fully understand what the indications mean, go to "citizen.com", click on "Technical Support"amd then on "setting instructions".

Enter the number required off your watch and click on "get setting instructions".

Jan 31, 2010 | Citizen BL5314 52E WR200 Eco-Drive scyba...

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