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Can't Sync to mp3

I have my mp3 connceted to the computer, I hit the sync button but the computer screen says to conncet a device! What do i do?? ive got the philips go gear SA6185 i cant get the computer to regonise the device . i go to my computer and the device is not showing i go to windows media and go to sync and it says connect a device the computer is just not regonising it at all.can anyone help please

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How to get sync workin

Posted on Oct 29, 2008

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Can't Sync to mp3


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

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