Question about Philips SA5125/37 MP3 Player

2 Answers

Phillips GoGear 2GB

When i start it it says PHILLIPS then it says GoGear then right after that it says "Memory corruption,repair now!" then when i try to repair it it ends up saying "Repaired! All content cleared!" but then it shuts off and then i try to start it back up but it says it again that i need to repair it but i have a full battery

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  • musicmuffin Apr 29, 2008

    When I did this solution, the Device Manager reported an "Unknown Error". I had reinstalled the Device Manager and everything.

  • Anonymous Apr 30, 2008

    you turn it on than it said correption need to repair after that it says all contents has been clear, then it freezes

  • big dc May 21, 2008

    i have the same problem with my philip GoGear 2GB mp3

  • dmtrombone Jun 18, 2008

    My Phillips Go gear 2GB , when I turn it on it says Memory Corruption Repair now! when I click ok it says repaired, all content cleared,but it still does not fix anything!

  • jivesumner Jul 03, 2008

    when i start it it says PHILLIPS then it says GoGear then right after that it says "Memory corruption,repair now!" then when i try to repair it it ends up saying "Repaired! All content cleared!" but then it shuts off and then i try to start it back up but it says it again that i need to repair it but i have a full battery

  • lovelylena19 Jul 18, 2008

    when i turn on my mp3 player it says MEMORY CORRUPTION REPAIR NOW! i press ok then it "repairs" and tells me that all contents are cleared but it wont turn off until i press the reset button on the back it tells me the samething about the memory corruption

  • Anonymous Feb 10, 2009

    i have a problem when i conect it to my pc can't find it and say memory crruption repair now i press ok but don't do nothing.

  • Anonymous Apr 02, 2009

    It doesn't work. The manager still doesn't recognize the player :S

  • Anonymous May 19, 2009

    when i trun it on after the go grea it gose to memory corruption repair nowthen i push ok and it gose to repared all content cleared then i push ok and it don't do nothing

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  • Master
  • 8,596 Answers

Without opening the Philips device manager, disconnect the player from the computer, turn it off, and hold in the volume + button. Continue holding in the volume + button as you reconnect the player to the computer. After reconnecting, continue holding in the volume + button until the "Found New Hardware" Wizard pops-up. Go through the reinstallation process. Once complete, open the Philips Device Manager and click on the update button to make sure the device has the latest firmware upgrade.

Posted on Apr 21, 2008

  • Britney Huffstetler Dec 17, 2011

    i tried this but mine wont even connect to the computer

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  • 1 Answer

I same was it,but I made it conect on computer and it formating after that it works good.But I don't know why so it has problems.Let's it and sell it for another :)

Posted on Jun 21, 2009

  • ENG_BECKHAM Jun 21, 2009

    I same was it,but I made it conect on computer and it formating after
    that it works good.But I don't know why so it has problems.Let's it and
    sell it for another :)

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Need to reset phillips gogear 2GB SA2627/37 as it displays PHILLIPS on start up & shuts down. On connecting to PC, it displays OK TO DISCONNECT and doesnt even recognized by PC as USB device.


Your player might hang up. Use a pen tip or other sharp object to insert the RESET hole gently on the side of the player and connect it again to your PC.

If it is still not recognized, your player may be at fault. Try the Philips Device Manager software and repair device with it.
Contents will be removed by using the repair function.
How to do it is described on the manufacturer's web site here:

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=US&mid=Link_FAQs&view=aa12_view_partial.html&session=20110504030502_93.189.114.198&list=aa12_list_partial.html&slg=AEN&ctn=SA2627/37&dct=FAQ&refnr=0073454&faqview=1

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Make sure you got the one with GoGear docking station instead of the one with Ipod Docking Station.

Here's how to fix the player:
Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

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