Question about Sharp Aquos LC-46D62U 46 in. LCD HDTV

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Sharp aquos 46d62u has sound, but no picture

Hi. I have a sharp aquos 46d62u, and recently, when turned on, the sound works, but there is no picture. This problem affects all inputs. The first time it happened, we left the TV off and unplugged all day, and it still wouldn't work until after that we tryed pulling the HDMI's out and re-plugging them, and the problem seemed fixed. This time, however, unplugging and replugging isn't working. The audio is just fine, but there's no picture what-so-ever. Maybe someone knows what's wrong and how to fix it?

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  • dpseanp May 09, 2008

    I have the LC-32D40U with the same problem. Any solutions??

  • FrankatYahoo May 26, 2008

    I have the exactly the same problem. No picture, only sound. No channel/input display when turned on. But it may go away after several days.

  • A0041044 Jun 01, 2008

    I also have a 37" Sharp Aquos but mine has picture on every input except HD. TV, video work fine but HD is not displaying picture. This is trus for cable input and the DVR in the cable box that has HD shows recorded. HD recordings play through video with picture, just not in HD.

  • vetter17 Jul 08, 2008

    Sharp LC-40C32U: Problem is that after turning it on, the picture drops off almost immediatly. Turning on and off eventually gets the picture back on, but that's not what I paid for.

    I have unplugged the TV from the power source and I thought that that may have fixed the problem, but this am, I still have the same problem.

    I have checked the setup, no changes from the original settings from a year ago.



    Problem continues to frustrate me.

  • Jill McNeill
    Jill McNeill Jul 29, 2008

    Sharp Aquos LC 32 HDTV LCD TV. Only 18 months old and I fear ready for the scrap heap! Same problem as others have reported... picture and no sound. Different tactics also as described by others seems to work for a while and then problem re-occurs. Switching on and off numerous times seems to eventually get a picture and then not switching TV off again ! Anyone any more ideas please

  • Anonymous Aug 08, 2008

    just had it fitted to the wall. worked fine beforehand but now no image whatsoever, although the sound is fine

  • Anonymous Aug 25, 2008

    I am having the same problem but I can see a very faint picture. Did anyone try a light source replacement?



  • Anonymous Aug 27, 2008

    LC-37D64U - 2 months old. No picture, only sound.

  • Anonymous Sep 05, 2008

    same problem, very annoying, seems to be getting worse over time

  • Anonymous Sep 14, 2008

    Same problem no picture but has sound. I noticed if I got right up to the screen there was a faint picture. I pushed the cc button and adjusted the backlighting all the way down. I then turned the tv off and on and it seemed to work fine. When I would adjust the backlighting up the picture would go away. I kept having to lower and lower the backlighting every few days to maintain a picture. Finally it bottomed out and I have no picture again. Of course Sharp has never heard of this problem.

  • liyu01 Oct 04, 2008

    same problem with my 32" Sharp Aquos.

  • Anonymous Oct 21, 2008

    Same problem as Tamakitty, have tried getting fixed once but was told nothing is wrong with it!!!

  • marg12057 Nov 05, 2008

    Our 32" Sharp Aquos has this problem. When the TV works correctly we get a message PLEASE WAIT and then the channel number in the bottom and sound when we turn it on. However, more and more frequently, when the TV turns on the screen says PLEASE WAIT then it just fades to a deep gray/black (no channel indication) and we get sound but no picture. We believe it is just a matter of time before it dies. Which is horrible because the TV is only 2 1/2 years old! Suggestions on a fix would be appreciated!!

  • Anonymous Dec 25, 2008

    my 46 sharp aquos isnt putting out any picture but audio is fine...but other inputs work... i tried unpluging and checking all the cables but doesnt work

  • hrd2pliz May 23, 2009

    Sharp Aquos LC 32 HDTV LCD TV. Same problem as others have reported... picture and no sound. Different tactics also as described by others seems to work for a while and then problem re-occurs. Switching on and off numerous times seems to eventually get a picture and then not switching. I also found that turning it on and leaving it for a minute or so like if it needed to warm up also works when you turn it off and on again. This really is bad, being that the tv was so expensive and having this problem so soon. If anyone know any better, please advise. Thanks

  • rauldewa
    rauldewa Aug 22, 2012

    's how

  • Deb rothschild Nov 29, 2016

    Same exact problem and this is already a replacement sent by hisense after I had to send back the defective one. Now take 2 after spending almost $700 on this 55 inch. Wtf? Customer service doesn't know which end is up. Will cut my losses and never ever buy another sharp product!!!

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We have the same problem with our 32" Aquos. Turn on the TV and after a couple seconds the picture goes out but still have audio. So this solution doesn't permanently fix the problem, but it works instantly to get the picture back. With the TV turned off, tap the side of the set twice with the palm of your hand. Turn the TV back on, and VOILA, you have a picture. I know the last thing you think to do is to hit your TV to fix it, but that is often how my husband tries to fix things...this time it worked!!

Posted on Aug 16, 2009

  • Mark Hudson Jun 24, 2013

    I HAVE THE SOLUTION!!!! My 52" was doing the same thing. It would work and then picture will go to snow and no inputs worked, the remote didn't even work! I would have to power everything down (Reciever, PS3, etc.) then it would work but no telling how long. Even touching the TV where the buttons are made it go to snow!! THIS IS WHAT YOU DO. Take the back cover off. Where the side buttons are, there is a board in there and it is touching the metal frame. Take something like a credit card and cut it enough so that it will not be sticking out, get some electrical tape and anchor the card to the metal frame so it will not fall out of place. You're basically protecting the board from touching the frame!! Put the back side back on and screw in place and your all set. My TV has been working perfectly ever since.

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Hello to all who have posted Aquos TV sound but no picture. I had the same prob and for weeks found different ways to get it to work but, finally all solutions failed and it was a trip to sharp (reason I had not done it previously was TV bought in Germany and now live in Italy but warranty honoured). I believe from the amount of Aquos TVs in the repair shop and the fact that the guy said come back in 2 days he knew exactly what the fault was and therefore think sharp should be recalling all the TVs to sort the problem out! I am sorry for the people whose warranties have ran out. My TV started playing up after only 14 months.

Posted on Oct 10, 2008

  • Mark Hudson Jun 24, 2013

    I HAVE THE SOLUTION!!!! My 52" was doing the same thing. It would work and then picture will go to snow and no inputs worked, the remote didn't even work! I would have to power everything down (Reciever, PS3, etc.) then it would work but no telling how long. Even touching the TV where the buttons are made it go to snow!! THIS IS WHAT YOU DO. Take the back cover off. Where the side buttons are, there is a board in there and it is touching the metal frame. Take something like a credit card and cut it enough so that it will not be sticking out, get some electrical tape and anchor the card to the metal frame so it will not fall out of place. You're basically protecting the board from touching the frame!! Put the back side back on and screw in place and your all set. My TV has been working perfectly ever since.

  • Deb rothschild Nov 29, 2016

    Will try it but really! Never again will i purchase something from sharp!

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Use component cables (red,green, blue) for picture instead of HDMI. Then also use a form of audio cable also, as the component cables will pass HD picture but no sound.

Posted on May 30, 2008

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Sharp aquos 32 inch tv in It would work and then picture will go to snow and no inputs worked, the remote didn't even work! I would have to power everything down

Posted on Jul 13, 2013

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Dont buy any more of their products. ever!

Posted on Nov 28, 2012

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THE TV NEEDS THE CONTROL BOARD CONNECTED DIRECTLY TO THE PANEL ITSELF SUPOSEDLY COSTING 200 DOLLARS OR MORE

Posted on Jun 10, 2009

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Call Sharp at 1-800-237-4277. There may be a firmware update to fix this issue. Good Luck!

Posted on Oct 07, 2009

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Hi i have had the same problem there is a micro chip on the tuner board that is at fault the chip is difficult to replace as it is surface mounted and the chip itself is expensive i solved the problem by changing all the tuner board i replaced the board for £35 from ebay

Posted on Sep 23, 2009

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I HAVE THE SOLUTION!!!! My 52" was doing the same thing. It would work and then picture will go to snow and no inputs worked, the remote didn't even work! I would have to power everything down (Reciever, PS3, etc.) then it would work but no telling how long. Even touching the TV where the buttons are made it go to snow!! THIS IS WHAT YOU DO. Take the back cover off. Where the side buttons are, there is a board in there and it is touching the metal frame. Take something like a credit card and cut it enough so that it will not be sticking out, get some electrical tape and anchor the card to the metal frame so it will not fall out of place. You're basically protecting the board from touching the frame!! Put the back side back on and screw in place and your all set. My TV has been working perfectly ever since.

Posted on Jun 24, 2013

I had the same issue...great picture but NO sound. I unplugged the TV for 10 minutes, plugged it back in, and shazam! sound again!
Is this an ongoing issue with the Sharp LCD?

Posted on Aug 28, 2008

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