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Hp Officejet L7590 locks up when I send print command from Quickbooks. It won't print reports from Quickbooks or any other program after that. I can delete other documents from queue, but the original Quickbooks report will not delete. the only fix I've been able to figure out is to shut down everything, remove power supply to printer, wait a few minutes and reconnect. But it happens all over again when I try to print from Quickbooks.

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  • HP Master
  • 6,993 Answers

Hello,

this is as a result of software error. The solution to this problem is to uninstall and re-install both the printer software and the quick book program.

Uninstall the quick-book program, restart your computer, uninstall the printer program, restart your computer again, then start both installation afresh. This will definitely solve the problem.

Good luck.

Posted on Jul 15, 2010

  • Hope Jul 15, 2010

    I'll try your suggestion. Of course, all the installation disks are off premise! I'll let you know how it goes.

  • Walesarumi
    Walesarumi Jul 15, 2010

    Okay, I'll be waiting.

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