Question about Brother HL 1850 Laser Printer

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My HL1850 gives me an out of paper message when it is in Sleep mode. I have to turn the machine off and restart it in order to print. If the machine has the green Ready status, I don't have this problem. Any clues?

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Hi Go to the Setup mode and disable the sleep mode.

Posted on Jul 15, 2010

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I have an error "unable to print 36" on my


If caused by a paper jam you had it probably lifted the long, thin, plastic encoder strip in the pathway out of its slot, giving the false indication of a paper jam. In order to put it back in its place, please carry out the following steps:

1) Lift the cover and remove the two plastic panels covering wires. Mark down the position of cables, then remove them, and remove the now-freed top scanner section entirely.

2) Remove the screws from the top plastic shell. There's two in the back and four in the front. There's also two plastic tabs in the front that must be bent aside before you can remove the top shell.

3) Gently put the encoder strip back in its plastic guide, and check if you are able to get your printer to work all right thereafter.

If you are not comfortable carrying out the steps, I would strongly suggest you to have it repaired by your local Brother service center, without causing further complications.

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There is a cable that runs from the scanner to the processor. Looking from the front, its on the left side of the machine, on the back, it is a fairly large connector.
Unscrew the two thumb screws, then unplug it and plug it back in with the machine ON.
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Why does my Brother printer goes into Sleep mode and I can't print??


I have copied in the illustrated instructions for resolving printer status is Offline or Paused. (For Windows®) but if distorted please view here.

The printer status is Offline or Paused. (For Windows®)
Description:
To solve the problem, please see the following:

  • If the printer status is Offline:

    offline.gif
    Check that the printer is online using the following steps:

    VERIFY THE BROTHER MACHINE IS POWERD ON AND THERE ARE NO ERRORS

    1. If the LCD screen is blank, then the Brother machine is not powerd on the machine to see if it wakes from sleep mode. If it does not, then verify that it is plugged into a working outlet and any power switches are turned to the ON position.
    2. Check the LCD screen for any error messages. An example would be "Paper Jam" or Ink/Toner Empty". If the LCD screen shows an error troubleshoot to clear the isssue indicated.

    CHECK THE PRINTER STATUS

    NOTE : These steps or screens may differ depending on the operating system.
    1. For Windows® XP Users:
      Click Start => Printers and Faxes


      For Windows Vista® Users:
      Click Start => Control Panel => Hardware and Sound => Printers


      For Windows® 7 Users:
      Click Start => Devices and Printers



    2. For Windows® XP and Windows Vista® Users:
      Right click on the icon for your Brother machine and choose Use Printer Online.

      For Windows® 7 Users:
      Double click on the icon for your Brother machine => See what's printing => Printer => Use Printer Offline (Take the checkmark off.)

Note If the problem still continues, do one of the following:
  • If you find the Related FAQ's at the end of the page, click it and check another solution.

  • If you don't find the Related FAQ's, please contact Brother Customer Service from "Contact Us".






  • If the printer status is Paused:

    pause.gif
    For Windows® XP and Windows Vista® Users:
    Right click on the icon for your Brother machine and choose Resume Printing. (If the menu reads Pause Printing, there is no problem in the printer status.)


    For Windows® 7 Users:
    Double click on the icon for your Brother machine => See what's printing => Printer => Pause Printing (Take the checkmark off.)


    resume.gif


    If this does not solve the problem,

    For Windows® XP and Windows Vista® Users:
    Double click on the icon for your Brother machine and choose Printer => Cancel All Documents.



    For Windows® 7 Users:
    Double click on the icon for your Brother machine => See what's printing => Printer => Cancel All Documents

    cancel.gif


If you are using Windows Vista or Windows 7 please view here.

Trust this is helpful.

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A7 says that the scanner information in the eeprom is corrupted. The scanner is the wrong type. You will need a shop to do the eeprom clear in the diagnostic mode.

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Copier will not warm up. Turned off and restarted the fax but still won't print. I don't know what I pushed but is say sleep on the screen. We can not find the manuel.


on the bro 2820 you can disable the sleep mode by entering "menu/set", "1", "6", "2" then pressing "start" and "options" simultaneously. next, press "stop/exit" key once or twice to back out of the menu mode. you'll have to turn off machine, then back on for settings to take affect.

hth,
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Since this was a new out of the box computer, Safe Mode was not allowed. In order to change monitor settings (resolution), I had to use another monitor, in this case a newer CRT. With the CRT, the computer booted up, no problem. Once booted, I turned down the monitor resolution and saved. Now when the Princeton LCD was plugged in and the computer restarted, everything works fine. Now the resolution could be set to limits of the monitor.

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The machine is set for manual (MNL) answering - hit "receive mode" until is says "fax only" or "Fax/tel" etc. depending on what mode you want the machine to work in again.
Just resolved the same problem on mine.
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1 Answer

Sleep mode


Press Menu/Set, 1, 6, 2 (2. Sleep Time should be displayed) Simultaneously press Start and Options at the same time Press Menu/Set Press Stop Exit This will turn the sleep mode off. The new setting will apply after the next time the machine copies, prints or is turned off and on.

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