I've researched this problems on similar units here on FixYa.com. However, the locked door problem still persists with mine. Story: My wife ran the Auto Clean cycle on the range unit and the door latch has failed to unlock. I am able to slip the latch and open the door. But, the door locks back again as soon as I close the door. I reset the power, via circuit breaker, and the switch did not reset itself and allow the latch to open. No error codes on display. No "locked" symbol on display.
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We're very sorry to learn of your concerns regarding your Whirlpool® Microwave. We would like to inquire further about your review with you. Please respond back to this email address Whirlpool_Reviews@Whirlpool.com with your Reviewer ID, the name of the site you were contacted on (fixya.com), name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. Please include a brief description of your concerns in your email. Thank you.
Hello, Thank You for using FixYa. I will be helping you today.It means the door lock and door switch dont agree. Check the door switch does the oven light go on and off? does the door lock? It is either the door lock or oven door switch that controls the light.
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bad door lock you can trip the door lock by placing a large magnet in the front of the lid which will trick the unit to opening the lock if you have any further questions message me back and beware of error 50 and 51 in the cabrio they are whirlpools problem model in which they werent designed well or engineered well either as to the rps sensor causing issues with these two error codes I await your reply if you have any further questions and please remember to rank when our chat has fully concluded it allows me to help others in similar situations in the future most likely you will have to order a new door lock assembly due to this error Thanks again Rick
Hello & Welcome to FixYa After reading your question the problem seems to be with the control which got locked. To unlock the controls press and hold the STOP/OVEN LOCK button for 20 seconds. If the problem returns then check the door and make sure it is fine, after this you can unplug the unit for 15 minutes and then try to reset it again. Please get back to me if you have any other questions. Kevin
The control (TIMER) has likely failed in this instance - BUT...
Sometimes when you disconnect power to a range and reconnect it the electronic range control gets confused. You should disconnect power again for 15 seconds and reconnect and see if that helps.
If it doesn't cure the E1- F5 error hold the bake button in until E0- F2 appears in the display. This is the error for a stuck button on the keypad and is the way to clear the memory of the electronic range control.
Sometimes these work, but if the control has failed it won't make any difference.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.@#$%
Amazing. I've searched across the web, and this "locked door" problem appears to be a DESIGN FLAW across the entire product line: if you run the self-cleaning cycle, it WILL trigger this problem and despite the suggestion of a wide range of "self-help" strategies, the only real solution is to pay for a service call (and then, it appears, paying for a new control unit and probably an additional service call to have it installed, and then more service calls if the same problem occurs). We have a JGB900BEF2BB GE Profile range, and of course we've run through all the self-help suggestions at geappliances.com and on a dozen other web sites like this one.