Question about Cell Phones

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On my nokia e72 it just says connection error when i try to call people. so i suppose i cannot recieve calls either. i can access internet tho

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Just change the network settings from "dual mode" to "gsm mode".. it works just fine.. i had the same problem too

Posted on Feb 04, 2011

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  • Cell Phones Master
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Hello,

its a network problem. There seem to be congestion on your network.

To solve this problem, turn off the phone remove the battery, fix it back and try again.

I hope this helps.

Take care.

Posted on Jul 15, 2010

  • 4 more comments 
  • alexmcbride Jul 15, 2010

    Thanks for the quick response but no luck i have tryed this several times. any other ideas?

  • Walesarumi
    Walesarumi Jul 15, 2010

    Hello,

    I encounter this problem most time on my nokia e71, and its always as a result of temporal network problem. But I would suggest the you do a factory restore on your phone and observe if that will resolve the problem. If it doesn't resolve the problem, then you will either be patient for some hours or contact your network provider to help to rectify the problem.

    Its obviously not a fault from your phone, so your service provider should be the next you need to contact. Maybe they are having a temporal network problem.

    Good luck.


  • alexmcbride Jul 15, 2010

    i bought this phone second hand and when i go on to reset factory settings it asks for a lock code i do not know this??

  • Walesarumi
    Walesarumi Jul 15, 2010

    Hello,

    the default code should be 12345, but if the former owner has changed it, then it means you will have to take the phone to a repairer within your vicinity that would help you reset/unlock the code that the former user stored on the phone. But this is not what we are try to fix right now.

    Go to menu on your phone > settings > phone > network. Make sure the mode is on "Dual mode" , "Operation selection" is on Automatic and Cell phone display is "off", then try again.

    Lastly, test the phone with another Sim card see if the connection error will still persist. If the connection error still persists, then it means the problem is actually from the phone and if the connection error does not persist then it means its a network problem just as I said earlier.

    Good luck.


  • ahmedshiraza Feb 04, 2011

    just change the network settings from "dual mode" to "gsm mode".. it works just fine.. i had the same problem too

  • ahmedshiraza Feb 04, 2011

    just change the network settings from "dual mode" to "gsm mode".. it works just fine.. i had the same problem too

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  • Master
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Hello,

The problem is from your network service provider, you will need to contact your network service provider, most likely they are upgrading there service or trying to put something in place, just try contact them to inform them of the problem, they will tell you when your service will be restore back, the problem is from your network service provider due to upgrading.

Take care.


Posted on Jul 15, 2010

  • ahmedshiraza Feb 04, 2011

    just change the network mode from "dual mode" to "gsm mode".. it works jus fine

  • MOQH Apr 03, 2011

    It really works...thanks a ton :)

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