Question about Zoom X5 5654 DSL Modem (DH5654)

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I run the diagnostics on my modem and the dns query and the ping of zoom.com both fail what is the problem?

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You can try this http://www.whoisxy.com/ ,here i got the details about the dns query ,ip to domain ,domain to ip etc........

Posted on Jul 31, 2010

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Posted on Jan 02, 2017

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Www.searchnu.com


Check DownForEveryoneOrJustMe.com to see if the website itself is down or you're having trouble with your DNS.
For DNS queries look at this article:


http://lifehacker.com/5420632/how-to-know-when-your-dns-servers-are-failing

Oct 16, 2012 | Google Chrome

1 Answer

It says it is connected to access point but internet cannot be found.


Check you connection by:

-checking connectivity to router
open command line and type :ipconfig" and hit enter
find entry called default gateway you need the ip it is set to
now in command prompt "ping GATEWAYIP" (replace GATEWAYIP with the ip from above)

If ping fails you need to check to make sure your router or adapter is not faulty. Or undo any static ip assignments you may have.


If it worked
try to run "ping 8.8.8.8" (this will test if router is routing to internet)

If it fails and the step above works you need to power cycle the router or replace if it dosen't work.

Now if everything works so far try this
"ping google.com"

if it fails you have a DNS problem you can fix this by useing goggles Free DNS server.
How to Link:http://code.google.com/speed/public-dns/docs/using.html

If that workes:
You may have a Internet explorer related issuse.
Fix by
Running a Virus Scan
Remove any IE toolbars
Clear all IE settings

Avscan:
http://free.avg.com/us-en/homepage

IE toolbars: and IE settings:
http://technet.microsoft.com/en-us/magazine/dd364987.aspx


Don't forget to Rate

May 10, 2011 | Linksys WUSB11 802.11b Wireless Adapter

1 Answer

My laptop will not connect to our wireless router at work. It says connected, but no internet access.


The laptop might be connected to your wireless router but is unable to connect to the internet

check if you can ping websites
- click on start > Run > type in "cmd" > in the command prompt type in "ping www.yahoo.com"
- if you get 4 replies the problem might be with your browser.
- if Ping fails try typing "ping 209.191.122.70" which is the IP address for www.yahoo.com
- if ping is successful then the issue is with your DNS server. contact your ISP to get alternate DNS
- if Ping fails try pinging the default gateway or modem IP (you can find the default gateway by typing IPCONFIG)
- if ping is successful then there is a problem with your internet provider


Also you should try disabling your firewall and runnning a virus/malware scan

Mar 30, 2011 | Computers & Internet

1 Answer

Can't get to websites that require a log on ; can get on to internet but any place i have to log on and give a password, it says internet explorer cannot display page; can't access email so don't email


got to run then type CMD enter a dos promt will show on the screen, type IPCONFIG, check your IP address if it istarts with 169 then that is APIPA a windows feature if threats are tryin to get in your system blocking any outside access to you system from any network, also check if the default gateway of your router or modem is detected, if not then try check conenction if all are ok from router to modem and if wireless is turned on thr router providing a signal to your computer for wireless, if all Addressess are ok and still you get page cannot be displayed type in the DOS promt ping 69.147.125.65 this is yahoo.com if this pings yahoo's ip address then your problem is with the DNS of your Internet service provider, try this to renew your DNS ipconfig /flushdns then ipconfig /registerdns to renew ur DNS on the systm if still fails ty a different browser and if all else fails call ur ISP provider posibble something on the internet service is wrong or downtime issue on the internet

Jun 04, 2010 | Microsoft Windows XP Home Edition

1 Answer

Wireless Router showing as connected, but cannot access Internet.


You have _THREE_ separate network connections to check:

1. your router, through your ADSL modem, to your ISP;

2. your computer, through an Ethernet cable, to your router;

3. your computer, through its wireless adapter, to the wireless adapter in your router.

So:

1. Connect the Ethernet cable from your laptop directly to your ADSL modem, bypassing the router.
Turn the router off.
Restart the modem.
Restart the computer.
Click Start
Click Run
Enter CMD and press ENTER
Enter IPCONFIG and press ENTER
You should get output like:
Ethernet adapter Local Area Connection:
* IP Address. . . . . . . . . . . . : 123.456.789.249
* Default Gateway . . . . . . . . . : 123.456.789.1
* Subnet Mask . . . . . . . . . . . : 255.255.255.0
Enter PING 123.456.789.1 and press ENTER
If PING does not respond, then telephone your ISP, and get them to trouble-shoot your connection.

2. Turn off the ADSL modem.
Connect the Ethernet cable from your laptop to one of the LAN ports on the router.
Turn the router on.
Restart your computer.
Click Start
Click Run
Enter CMD and press ENTER
Enter IPCONFIG and press ENTER
You should get output like:
Ethernet adapter Local Area Connection:
* IP Address. . . . . . . . . . . . : 192.168.0.100
* Default Gateway . . . . . . . . . : 192.168.0.1
* Subnet Mask . . . . . . . . . . . : 255.255.255.0
Enter PING 192.168.0.1 and press ENTER
If PING does not respond, then your router is not working.
If PING does respond, connect another Ethernet cable from the WAN port on the router to the ADSL modem.
Turn the modem on, and wait until the flashing-lights on the modem, and on the router, settle-down to a steady pattern.
Type PING WWW.GOOGLE.COM and press ENTER.
If PING responds, then everything is fine.

3. If you fix #1 and #2, above, then your wireless adapter should work.

Apr 02, 2010 | Computers & Internet

1 Answer

I have a dv 400o with xp but my ethernet says its connected but no access to any web pages


First we need to narrow down the problem. Are you connected to a router or directly to your modem? DHCP or static IP. For Windows (XP and later), open the command prompt window and type "ipconfig /all" without the quotes then enter. (This will give a long list of information. For you the important lines will have 4 groups of numbers separated by dots.) If you see 0.0.0.0 ; something didn't get a address correctly and you have to figure out where the equipment failed.

With any OS when you have valid IP numbers in that list:
Type "ping" and the gateway address (follow by enter) and see if you get a response other than "response timed out". Repeat this with the DNS adress from the above list. Finally, if the preceding didn't fail try a few named sites: "ping www.yourISP.com" (replace yourISP with comcast , for example). Sometimes this is not very informative - servers are often locked from responding to ping.

If you do not have a reponse from the DNS (domain name server), you will not find any sites unless you know their IP address. If this occurs when your computer is directly connected to the modem and getting an IP address, you have to ask your ISP.

If some sites load but others time out, it could be a slow node upstream. If all sites past your ISP fail to connect, then the service can't connect upstream.

I hope this helps.

Cindy Wells
(I run this diagnostic ping sequence often enough that I have created a batch file to execute it - and gave copies to my local clients so that I could tell if the router had gone done before doing a site visit.)

Feb 23, 2010 | HP Pavilion dv4000 Notebook

1 Answer

I cannot connect to by bsnl broadband modem with laptop


Please check your DNS settings. If you dont know your DNS settings you shall use the global DNS server 4.2.2.2

Jun 04, 2009 | Computers & Internet

1 Answer

Cant access internet (e-mails), possible dns error,and Domain Name Server may be down. Pinged remote host but no response


Sounds like either a cable has come unplugged/broken, the router/modem is on its way out, or your DNS cache needs to be cleared.
In this order:
Unplug the modem and/or router power cords. While unplugged, make sure the cat5 cables are connected securely(if using wired net).
Wait about 30 seconds to a minute, then plug the modem and/or router back in.

Test your internet connection.

If there still no connection to the internet, Click Ctar>Run, type in cmd, hit enter. This opens the command prompt.
On the black screen, type in ipconfig/flushdns
Close the command prompt, and re-test your internet connection.

If it still fails, verify with your ISP that your internet connection is active, and try a different router and/or modem.

Feb 13, 2009 | Computers & Internet

1 Answer

BT ADSL prob: ATM OAM F5 segment ping - OAM F4 FAIL


are you using the router through a BT line? if you are BT will be able to sort this problem for you by sending the router an update that it sounds like it needs

hope this helps

Nov 20, 2008 | Computers & Internet

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