Question about Kenmore 98702 Stacked Washer/Dryer

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What would cause a washer not to fill? - Kenmore 98702 Stacked Washer/Dryer

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A bad water valve.take off the two water lines,stick them in the washer where the clothes go and open the water valve,hold the hoses when you do this,see if any water is coming out the hoses,if not you have a bad house water valve and the washer is ok.if water comes out then you need to check the water valve on the back of the washer.if you need more help you need to send the model number,hope this helps you.

Posted on Jul 16, 2010

  • Sal DeAngelo Jul 16, 2010

    also could have a bad water level switch,need the model number

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6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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Hello Greg Aguilar - Are the house valves turn on fully? Washer not filling with water can be caused by many reasons. Most common cause is a faulty switch that doesn't allow the value inside turn or a kinked fill hose. Other possibilities can be water valve faults, faulty control board, pressure switch or wiring failure. Since you have just recently purchased the washer, I strongly suggestion contacting the manufacturer for a listing of certified techs that can move forward accurately.

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I'm assuming your washer is a Kenmore or Frigidaire front loading washer. E10 error code is an indication of a slow fill, took to long to fill, no fill or the fill water could be siphoning out the drain hose as it's filling with water.

Check to make sure that the drain hose is not stuck too far down the stand pipe and causing the water to siphon out. Check the cold and hot water supply to the washer for any restrictions. If you have a slow fill remove the hoses from the washer and check for restricted filter screens in the water inlet valve. Check for any restricted hose screens too.

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Does your washer constantly attempt to fill and never does? Or, does the washer continue to fill and overflow?

If the washer is constantly trying to fill, but your water level does not change, you may have a condition known as siphoning. Siphoning occurs when you don't have a proper air gap on the drain line and the washer will actually drain as it attempts to fill. The following link explains:

http://www.fixya.com/support/r3575830-how_to_prevent_washer_siphoning

If your washer fills, won't shut off and then overflows, this is caused by either a pressure switch malfuction, or a water inlet valve that won't shut off. The following link explains how to diagnose the problem:

http://www.fixya.com/support/r3753517-whirlpool_top_load_washer_fills_when_not

I know the link is for a problem where the washer continues to fill even when it is not in use, but this problem occurs while the washer is running as well. The method of determing the cause is the same. In many cases, an overflow problem is caused by the air hose slipping off the pressure switch. Without the air hose, the pressure switch never detects the pressure differntial from the wash tub as it fills and won't shut off.

Read through the links provided and let me know if you have any questions. If the conditions I have described do not match your symptoms, please post back and elaborate a bit more so I can help you determine the source of the problem. Please include your complete MODEL NUMBER. I hope you find this information helpful.

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1 Answer

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First check that the fill float switch is working.

Next that the fill valve doesn't have crud that limits water flow. They MAY have a timeout to prevent overfilling if fill is too slow and that could cause the priblem if fill valve is partially blocked.

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Does the washer fill normally and just stop? Or, does the washer fill, go through a complete cycle, and just won't drain? There could be a couple of problems that cause a no drain issue. 1. FILL NORMALLY & STOPS, WILL NOT SPIN - This is usually a bad lid switch. If you open and close the lid, you should hear a "click", indicating the switch is working. 2. FILL NORMALLY, AGITATES, WILL NOT DRAIN - This could be a clogged drain pump, pinched hose, clogged rain line. Also, you need to make sure timer is advancing properly. If the timer never advances, the washer will fill, but won't go into agitate or spin. Let me know if this is helpful.

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