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Scanner not working in Panasonic DP4520 copier/fax/scanner

I have Panasonic DP4520 copier/fax/scanner. We recently changed our email servers and I tried to update the email settings in the copier, but it does not still send the scanned documents to my email account.

In the machine, the settings I changed were:
- email address.
- smtp address (there is no SMTP IP address)
- password.

Am I missing something else to make the scanner work.

thanks

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 100 Answers

SOURCE: scanner

1. try to print a test page.
2. if test page ok, turn of all of your firewall application, then check if panasonic communication utility is running as seen
on task bar (blue colored icon near at the volume control)
3. if it is running, double click it (PCU). scanner configuration must appear
4. the scanner configuration details about how you receive the document (popup or etc), program to open (you may even use adobe pdf reader), and the display name of your computer that will be seen on scanner directory of the machine.

Posted on Aug 04, 2008

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tech435
  • 284 Answers

SOURCE: Emails not sending from copier, after server crash

congrats , just putting this here to take it off the unanswered list

Posted on Oct 06, 2008

tech435
  • 284 Answers

SOURCE: Panasonic DP 180 - will not print faxes

you need to do an all job clear in fax mode. leave me a msg and i will try to help

Posted on Dec 09, 2008

SOURCE: Can't email doc from my panasonic copier dp2330

smtp settings? They are readily available in your email account settings in Outlook, or outlook express, whatever you use. You should just need to put in all of the pertinent email settings like smtp, pop, user name , password, DNS, etc. Not being familair at all with this machine. I might just suggest that if your outgoing email requires authentication, that is, sometimes a conflict that cannot be overcome with some scan to email machines.

Posted on Feb 26, 2009

  • 6 Answers

SOURCE: Sharp MX-M350N Error CE-03

CE-03 is a communication error, obviously. Your print card and your new SMTP are not talking together. Your system is probably OK at this point, but is unable to communicate well with the new network system. Work with an IT department to resolve this.

Posted on Aug 22, 2009

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