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My new HP 4240 all in one will print but will not scan

I get an error message that the data on the CD is invalid and when I try the download from HP, the same thing happens. Suggestions? Thanks.

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Corrupt files remove old files and then install new ones
old files tend to block the new files from loading

Posted on May 21, 2008

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My printer hp laserjet 4350n is not printing because it shows or display 49. ff04 service error


A critical firmware error has occurred that
caused the processor on the formatter to
abort the operation.
This type of error can be caused by invalid
print commands, corrupt data, or invalid
operations.
In some instances, electrical noise in the
cable can corrupt data during transmission
to the printer. Other causes include poorquality
parallel cables, poor connections, or
specific software programs.
Sometimes, the formatter itself is at fault,
which is usually indicated by a 79 Service
Error.

Recommended action Hp Service Manual
1 Press CANCEL JOB to clear the print job
from the printer memory.
2 Turn the printer off and then on.
3 Go to www.hp.com/go/lj4350_software.
Select Download Drivers and
Software. Check for the latest firmware
image version at the bottom of the
page. If this firmware image is newer
than the one installed on the printer
and the printer can receive a firmware
update, download the newer firmware
upgrade.
4 Try printing a job from a different
software program. If the job prints, go
back to the first program and try
printing a different file. If the message
appears only with a certain software
program or print job, contact the
software vendor for assistance.
5 If the message persists when using
different software programs and
attempting specific print jobs,
disconnect all cables that connect the
printer to the network or a computer.
6 Turn the printer off.
7 Remove all memory DIMMs or thirdparty
DIMMs from the printer. (Do not
remove the firmware DIMM in slot J1.)
See Firmware DIMM (LJ 4200/4300
only).
8 Remove all of the EIO devices from the
printer.

Jul 06, 2011 | HP LaserJet 4350 Printer

1 Answer

HP 4350 ERROR MESSAGE: 49.2F90


"the printing operation has been aborted.
The issue can be caused by a firmware error, invalid print commands, corrupt data, invalid operations, poor quality parallel cables, poor connections or specific applications.

Action :

1> Press Cancel Job to clear the print job from the printer memory.
2> Turn the printer off and then on to clear the error message.
3> Try printing a job from a different software program. If the job prints, go back to the first program and try printing a different file. If the message appears only with a certain software program or print job, contact the software vendor for assistance.

If the above action does not solve the issue, contact HP or authorized service provider."

Mar 15, 2008 | Office Equipment & Supplies

1 Answer

Service error 49 0e00 problems


Hi This is from the book I hope it helps as you can see its not a very specific fault

good luck Yours Ian



49.XXXX

PRINTER ERROR

To continue turn off then on

A critical firmware error has

occurred that caused the

processor on the formatter to

abort the operation.

This type of error can be caused

by invalid print commands,

corrupt data, or invalid operations.

In some instances, electrical

noise in the cable can corrupt

data during transmission to the

printer. Other causes include

poor-quality parallel cables, poor

connections, or specific

applications.

Sometimes, the formatter itself is

at fault, which is usually indicated

by a 79 SERVICE ERROR.

1. Press CANCEL JOB to clear

the print job from the printer

memory.

2. Turn the printer off and then

on.

3. Go to htpp://www.hp.com/

support/LJ4200 or htpp://

www.hp.com/support/

LJ4300. Select Download

Drivers and Software. Check

for the latest firmware image

version at the bottom of the

page. If this firmware image

is newer than the one

installed on your printer and

your printer can receive a

firmware update, download

the newer firmware upgrade.

Not all HP LaseJet 4200/

4300 printers can receive

firmware upgrades.

4. Try printing a job from a

different software program. If

the job prints, go back to the

first program and try printing

a different file. If the message

appears only with a certain

software program or print job,

contact the software vendor

for assistance.

5. If the message persists when

using different software

programs and attempting

specific print jobs, disconnect

all cables that connect the

printer to the network or a

computer.

6. Turn the printer off.

7. Remove all memory DIMMs

or third-party DIMMs from the

printer. (Do not remove the

firmware DIMM in slot J1.)

See "Firmware DIMM" on

page 160.

8. Remove all of the

EIO devices from the printer.

9. Turn the printer on.

10. If the error message

disappears, reinstall

each DIMM and EIO device

individually, making sure to

turn the printer power off and

then on again as you install

each device. To replace
a DIMM, see figure 98 on

Mar 17, 2011 | HP LaserJet 4350 Printer

1 Answer

My HP Photo smart Premium All in one printer C309a won't scan directly from the printer itself. I upgraded from Vista 64 bit to Windows 7 64 bit and I tried downloading the drivers but it gives me an error...


If you have the Win7 full-feature driver installed, try installing the Software Patch. http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77751-1&lc=en&dlc=en&cc=us&os=4063&product=3737195

If you managed to get the minimal driver set or the OS driver, uninstall that and disconnect the printer from the computer and install the full featured software
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=4063&lc=en&dlc=en&cc=us&product=3737195

If you can't download the full file and get an installation error from an incomplete file due to connection errors, the link to the full software above also has a link to order a new CD with the drivers.

Sometimes the scan error (when the printer itself works) indicates that the HP monitor isn't running (due to incomplete install or turning off the program (not letting it run at boot, for example). The other cause is a poor connection since scanners need bi-directional communication with the computer. Try a new data cable, plugging into a different port. If you have a print server or USB hub, try a direct connection.

I hope this helps.

Cindy Wells

May 03, 2010 | HP Photosmart Premium C309A All-In-One...

1 Answer

LaserJet 4350n Error 49.C02


49.XXXX PRINTER ERROR To continue turn the printer off then on Description The printing operation has been aborted. The issue can be caused by a firmware error, invalid print commands, corrupt data, invalid operations, poor quality parallel cables, poor connections or specific applications. Action
  1. Press Cancel Job to clear the print job from the printer memory.
  2. Turn the printer off and then on to clear the error message.
  3. Try printing a job from a different software program. If the job prints, go back to the first program and try printing a different file. If the message appears only with a certain software program or print job, contact the software vendor for assistance.
  4. If the above action does not solve the issue, contact HP or authorized service provider.

Dec 05, 2008 | HP LaserJet 4350 Printer

1 Answer

D:\ directory name invalid message


that error message is for the DATA BUS CABLE, you need to buy another DATA BUS CABLE, and verify the right connection contact in the Back of CD and the Main Board for this DATA BUS CABLE

Nov 26, 2008 | Compaq Presario 5000 PC Desktop

1 Answer

HPSC1610 all in one


Hi,

Im very sure that you encountered that message when trying to scaning using the HP Director / HP solution center. Here are the steps that i want you to do inorder to solve the issue.

1. Insert the CD that you used to install the Software.
2. The Window for installation will pop-up, CLICK ON UNINSTALL. (note: make sure that you unplug the usb cable from the back of your computer before uninstalling the SOftware).
3. When done, restart your computer.
4. Re-insert the CD and Click on INSTALL.

The reason why you encounter such problem might have something to do with the corrupted components of the Software installed in your pc.

Thank you so much.

adonscott

Jul 03, 2008 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Hp laserjet 4650n


Hi 123sha:
49.XXXX
PRINTER ERROR
To continue
turn off then on
A critical firmware error has
occurred that caused the
processor on the formatter
to abort operation. This type
of error can be caused by
invalid print commands,
corrupt data, or invalid
operations. In some cases,
electrical noise in the cable
can corrupt data during
transmission to the printer.
Other causes include poorquality
parallel cables, poorconnections,
or home-grown
programs. On rare
occasions, the formatter is at
fault, which is usually
indicated by a 79 Service
Error.
1 Press CANCEL JOB to
clear the print job from
the printer memory.
2 Turn the printer off and
then on.
3 Try printing a job from a
different software
program. If the job
prints, go back to the
first program and try
printing a different file. If
the message appears
only with a certain
software program or
print job, contact the
software vendor for
assistance.
4 If the message persists
with different software
programs and print jobs,
disconnect all of the
cables to the printer that
connect it to the network
or computer.
5 Turn the printer off.
6 Remove all memory
DIMMs or third-party
DIMMs from the printer.
7 Remove all EIO devices
from the printer.
8 Turn the printer on.
9 If the error no longer
exists, install each
DIMM and EIO device
one at a time, making
sure to turn the printer
off and on again as you
install each device.
10 Replace a DIMM or EIO
device if you determine
that it causes the error.
Try new network card
pdouglasss

Jun 18, 2008 | HP LaserJet 4650 Color Printer Manual...

1 Answer

HP 4350 ERROR MESSAGE: 49.2F90


he printing operation has been aborted.
The issue can be caused by a firmware error, invalid print commands, corrupt data, invalid operations, poor quality parallel cables, poor connections or specific applications.

Action :

1> Press Cancel Job to clear the print job from the printer memory.
2> Turn the printer off and then on to clear the error message.
3> Try printing a job from a different software program. If the job prints, go back to the first program and try printing a different file. If the message appears only with a certain software program or print job,.

Mar 15, 2008 | HP LaserJet 4350 Printer

1 Answer

Printer HP Laser Jet 7400


A critical firmware error has occurred that caused the processor on the formatter to abort the operation.

This type of error can be caused by invalid print commands, corrupt data, or invalid operations.

In some instances, electrical noise in the cable can corrupt data during transmission to the printer.

Other causes include poor quality parallel cables, poor connections, or specific software programs.

99 % of time it is a corrupt file or poor connection, I have also known it to be the firmware, dimm or formatter board on rare occasions.

Recommend check hp web for any firmware updates, check connections and that driver is installed impecablly and use known good files to test.

Dec 27, 2007 | HP LaserJet 4500 Printer

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