Question about SanDisk Sansa e270 MP3 Player

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I am unable to open my sansa mp3 player - SanDisk Sansa e270 MP3 Player

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  • kakima Jul 15, 2010

    Have you removed the four screws on the back?

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  • SanDisk Master
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Having gone over a month with no response, I assume this is no longer a problem.

Posted on Sep 11, 2010

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1 Answer

How do you reform a Sansa E280E MP3 player. video files stored is corrupted and unable to be deleted through normal means.


Hello there...

To format your mp3 player please do the following

Connect one end of the USB cable to your player and the other end to an open USB port on your computer. Your computer will recognize the new device.

Double-click "My Computer" on the desktop. You will see your Sansa e280 player's icon listed as a removal disk together with other hard drives on your computer.

Right-click the Sansa e270 icon. Scroll down and click "Format." When the format window opens, click "Start." The formatting will erase any current information on the drive. Depending on the memory capacity, it could be a quick process or take a little longer.


I hope this solves your problem,,,

Jul 03, 2010 | SanDisk Sansa E280 MP3 Player

1 Answer

Unable to see the music files in my sandisk sansa m240 mp3 player


click on start > my computer

it should be displayed now.

Oct 29, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Cant edit the songs, unable to view


Check if the songs you transferred are mp3 or wma or try another XP service pack ( You could just try it on another pc)

Jun 22, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

It is unable to format and it shows "device was unable to complete the format"


Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders them selfs then format a couple of times hope this works

May 24, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Can't delete duplicate tracks!


Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders them selfs then format a couple of times hope this works

Try and drag and drop from your music folder to the media folder on the player make sure usb mode is msc this will show you all the folders Use your windows explorer for the transfer... much easier...If you don't have copies of your music copy to a folder on the computer first

Apr 17, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

I hv sansa e270 mp4 player, im unable to covert video files using sansa media player..... So need assitance in this


First, use a program like Riva FLV Encoder to convert all the videos to AVI format. Then, try running them through the Sansa Media Converter.

-Tha Mp3 Doctor

Dec 30, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Unable to transfer playlist to sansa c250 mp3 player


This player isn't capable of playlist transfer - you can only create a playlist on the go from the player itself. You will have to transfer individual songs only.

-Tha Mp3 Doctor

Dec 02, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

PC cannot detect Sansa e260


Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor

Apr 20, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

I have Sanso m250 2.0gb mobel. Logo screen is appearing when i power on after that i am unable to play the mp3 songs or play FM Radio etc..


Try doing a hard reset on a Sansa m250:
  1. Turn off the Sansa. Just pull the battery out for a second.
  2. Plug the Sansa into a computer4.gif, and open "My Documents" in the computer.
  3. Open the Sansa file as if it were a drive, then go to the "MUSIC4.gif Specific storage" file.
  4. Right click the "MUSIC Specific storage" file, and press "Format."
This should hard reset the Sansa m250. I do not know if this will work on other Sansa m200 type .mp3 players. You can start over with your playlists. This has worked for me.

Dec 23, 2007 | SanDisk Sansa m250 MP3 Player

1 Answer

Message states unable to format


Make sure you dont have Rhapsody, or Windows Media Player open. Go to My Computer>Device Name (e260)>Right Click and select FORMAT. If that doesnt work, change the mode on the device Settings>Mode or USB Mode and repeat. Best of Luck.

Sep 23, 2007 | SanDisk Sansa e260 MP3 Player

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