Question about Acer Aspire 3680 Laptop

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Bluetooth doesnt work, it shows up in device manager as unknown device, what can i do. thanks DAZ.

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Go to acer's support site and find your model.
download the driver for it and install it, that should fix your problem.
make sure to reat your operational instructions there's usually a key button or switch you use to turn it on and off

Posted on Jul 15, 2010

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- Download the 'Windows Mobile Device Center which you can download it from
this works for both Vista and Windows 7. I've tried it on both.

Install the downloaded software but it may not look like it worked on Windows 7 PCs. Vista automatically configures the settings on the bluetooth devices but for those who have Windows 7, here are the things you should do:

- Go to 'Device Manager' from 'Control Panel' -Or- just right-click on Computer Icon and choose 'Properties' and then click on 'Device Manager'.

- You'll see an 'Unknown Device' named 'Bluetooth Peripheral Device'
- Right-Click it and click on "Update Driver Software" -Or- anyway you find it easy to bring up the Update driver window.

- Click "Browse My Computer for Driver Software" button.

- Click "Let Me Pick from a List of Device Drivers on my computer".

- Select 'Bluetooth Radio' from the list if it asked you to select and then in the next window, it will show a list of drivers with Company Names in one list and Drivers in another. In the Company List choose 'Microsoft Corporation', not only Microsoft.

- From the drivers list there may be one or more drivers with the name "Windows Mobile-Based Device Support" with different driver versions. Select one or the latest.
- Ignore any warnings and keep pressing next and then Finish at last. If all goes well, the last screen will show the message that device driver is successfully installed.

Now, after manually updating the driver for your bluetooth device, in 'Device Manager' when you click on 'Bluetooth Radios', it should display one more item which will say 'Windows Mobile-based device support'.

There are few more things that you want to pay attention to. If you have already added the device in your 'bluetooth device list' that didn't work, then remove the device and add it again. After you add it, you might need to restart the computer if it gave you a connection problem error message.

I hope this will help you guys fix your bluetooth problem with Windows 7.Rate me if the message was helpfull.

Thanks

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1 Answer

I connect billionton bluetooth usb adapter but system shows this as a unlnown device at device manager. it is also not dispaying on network connection.


Hi Good day!!! You may need to install the driver of your bluetooth that's why it is unknown device. if you don't have the driver Click here: http://www.billionton.com/english/Default.aspx go to support and then driver download - choose bluetooth and search your bluetooth driver there after that install it, hope this helps you

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Please accept if my solution helps you

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Go into the device manager (start, type "device manager") to see if unknown network device is not recognized.

Uninstall the device and reinstall. Get drivers from acer web site

Also their is a hardware switch for the bluetooth to the upper left near the hinge

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you need to put whatever device you are trying to join to it in discovery mode and then scan for it from your pc.

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Please check whether you have all the drivers or not.
Click right mouse on my computer > Properties > Hardware > Device Manager
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