Question about Microsoft Zune JS8-00001 Digital Media Player

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Where can I get a user's manual for the pink 30gb Zune? I don't know how to turn it off or delete items.

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You can download the manual from
http://assets.zune.net/en-us/zune/productmanuals/zuneplayers.pdf

Posted on Aug 05, 2010

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Does anyone know how to fix error 5 code?


Many Zune users will tell you of the dreaded error 5.

When the error occurs it means that the Zune has encountered a problem that it cannot recover from and informs users to contact customer support.

Usually to fix this error, the Zune must be sent to Microsoft. If the Zune is under warranty and the owner is within the US, this is little more than an inconvenience.


If the owner is outside of the US this is not and option and if the warranty has expired, the fix can come at a high price.

However, before sending a Zune off to Microsoft for fixing, there are a number of things to try.

The first thing to try would be to restart the Zune.


The steps to restart the device vary based on Zune model. For the Zune HD player, the user should press and hold the on/off button for roughly ten seconds and the player will reset.

For the non-touchscreen models of Zune, the user should unlock the hold switch.


Then, press and hold the back button and the top button of the Zune pad. The device should restart and the user can release the buttons.


If this does not fix the error, then the user should try reinstalling the software on their Zune device.

To reinstall the software on a Zune HD, the user should press and hold the on/off button for about ten seconds.


When the device restarts, the user should press and hold the "Media" button until the message "Connect Zune To Your PC" displays on the screen.

The user should make sure they have the most up to date Zune software installed on their computer and connect the Zune.


Update the Zune and it should be ready for use again. If the user continues to experience problems, then the Zune HD software may have to be completely deleted and reinstalled. Doing this will completely delete everything on the Zune, so anything that has not been backed up will be lost, including purchased items.


To do this, the user should hold down the on/off button again until the Zune HD restarts.

Upon restarting, the user should immediately press both the "Media" and the "Home" buttons until "Connect Zune To Your PC" displays.


The user should then connect their Zune HD to a computer with the most up to date Zune software and update the Zune.

For the non-touchscreen Zune models, the following step will erase user data (including purchased items), so a backup is recommended.


First, the user should unlock the hold button.

Then the back button and the top button should both be pressed and held down.


The next step varies by model. For owners with a Zune 4GB, 8GB, 16GB, 80GB, and 120GB, the Back button, Zune pad, and Play/Pause button should all be pressed and held down.

The user should continue to hold them until they get a "Please wait" message.


For owners of the Zune 30GB, the Back button, the left side of the Zune pad, and the center of the Zune pad should all be held down until "Please wait" displays.

After data is cleared, the message "Connect Zune To Your PC" will appear.


The user should connect the Zune to a computer with the most recent version of the Zune software installed on it.

After the software is installed, the Zune should be ready for use.

If these measures fail to fix error 5, then the Zune owner will likely have to send the device to Microsoft as the problem is deeper than a software issue.

Sadly, it is not always clear what causes error 5 to occur. In these cases, there are few other options than to leave it to the experts.


hope this helps

Oct 05, 2012 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

I have a Zune 30gb and I cant find the programs I need to down load on my computer so that I can add songs to my Zune Mp3 player.


mike_a305

You can download the software from this link.

http://www.zune.net/en-us/products/software/download/

Let me know if you have any more problems or questions

Issken
http://www.fixya.com/users/issken

Aug 21, 2010 | Computers & Internet

1 Answer

How to put music from my laptop to my zune 30gb


Importing Content to Zune Software
Zune software provides several options to import content. By default, Zune software automatically imports content that is downloaded to the following folders:
  • My Music
  • My Videos
  • My Pictures
Zune software monitors these folders for the current user as well as the folders designated for All Users. When content is downloaded to any of these folders, it is automatically imported to the Zune media library.
Zune users can also add a new folder to the list of folders that Zune software monitors, or they can manually drag and drop content from any folder to the Zune media library.

download zune software for which you can sync songs
http://www.zune.net/en-us/products/software/download/default.htm

Jun 06, 2010 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Bought 2 zune refurbished 30gb players for son's this christmas and understand there is no user guide or manual...help!!


Copy and past the link to your browser and you will be able to download the users manual,softwear,etc. Good Luck, I hope this helps

http://www.zune.net/en-us/support/usersguide/gettingstarted/default.htm

Nov 29, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My Zune 30gb will not sync videos and wont show the error...


why does my zune say no items on the screen , when i had alot of music on there.

Jun 09, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

Frozen zune


just try letting it die completely and the try charging it up.

Dec 31, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

30GB Zune Froze


all of the zunes 30gb in the world went dead last night go to zune support.com and request a repair they will be helping you soon .

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

30GB Zune turns off


i had the same problem
try this it worked for me conet you zune to a charger externaly ie not on the computer
through the mains plug adapter it works fine but when i unplug it go back to flashing on and of
let me know how you get on

Oct 22, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

User manual


go to www.zune.net you'll find all you need there.

Nov 28, 2007 | Microsoft Zune JS8-00001 Digital Media...

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