Question about Sony Handycam DCR-HC42 Mini DV Digital Camcorder
After I connect the USB cord to my computer and select either Memory Stick or Camera Hardrive, My sony HDR CX-100 handycam gets stuck on "preparing" on the LCD screen and my computer doesn't see any new devices. I've attempted restarting both devices, used multiple USB ports, and I've tested the cord on another camera which works. What might be the problem?
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Posted on Jan 02, 2017
I have a Sony Handycam DCR-DVD610 and I had a simular problem today when trying to download videos I took as a test. I downloaded the software, then connected the power cord from the wall to the camera, then the USB cord from the camera to the computer. The software was suppose to automatically open up and recognize that the camera was plugged into the computer, but it didn't. I could not get the videos to download. So I called the Sony company and they were so nice and helpful. The man stayed with me and walked me through entirely on how to do it. You see I didn't finalize the disk. I only had DVD-R discs and I didn't realize that it must be finalized. After we finalized the disc, then I was told to take the disc out of the camera and insert it into the computer disc drive and then he proceeded to show me how to get them downloaded. If you need more step by step instructions, please let me know. Good Luck
Posted on Feb 14, 2009
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