Question about Neptune FB1635 Catania Toilet

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I'm trying to install my Neptune Catania toilet and my flange is on the surface of my floor. Problem is the toilet doesn't sit all the way down on the floor, about 1/8 to 3/16" away. Second problem the brackets that are to be drilled into the concrete is a problem because I have in floor heating. What should I do with the flange and can I epoxy down the brackets instead of drilling? I have 1/2" granite floor.

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If the toilet does not sit fully on the floor then it will need to be shimmed. Use plastic, fiberglass or composite shims to level the toilet. Wood shims will rot. Caulk around the front and sides of the toilet to hide the shims. Do not caulk around the back as if the toilet leaks you will not be able to tell if it is fully caulked. Epoxying the flange will work however you will want to check with local building codes to ensure this is compliant.

Posted on Jul 17, 2010

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2 Answers

How to fix a new toilet flange so it will not leaked down onto the drain pipe


Hi Connie.

Hoping I'm visualizing this properly. The stand pipe under the house is generally pointing upward and has a flange on it. The toilet will have an indent on the bottom that is somewhat larger that the flange diameter. Then there will be a wax ring that is seated around the neck of the flange right before the toilet is placed down on top of it. The general process is that a new wax ring is placed, the toilet is lifted and, as carefully as possible, lowered straight down over the floor bolts. Once it makes contact on the floor, the toilet is gently rotated a small bit clockwise and counterclockwise to make sure that there is a good solid contact with the wax. The toilet is set square to the wall and, hopefully, with the floor bolts centered on the slots. Someone sits down carefully on the toilet to put pressure on the wax and seal it (this should not be done on a cold day, as the wax may not flow, and may even crack and leave a gap).

From what I saw you write, my questions would be whether the wax gasket was installed. if not, pull the toilet, obtain a gasket, and try again. if one was installed, were the remains of the old gasket thoroughly cleaned away from flange and toilet bottom? if not, the old wax may have cause uneven flow/sealing with the new ring (too much wax in the space).

You can also check that the leak isn't coming from higher up, like at the join from bowl to tank. If it's leaking there, depending on your toilet model, it might leak once the flapper is lifted in the tank, flow down the back outside of the toilet, and down under the house. In that case, it could be a bad seal, or the tank-to-toilet bolts not having been tightened.

Hoping this gives you some ideas

D

Dec 01, 2015 | Home

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How to change toilet bowl


Shut off water to tank and drain tank by flushing , then use a sponge to soak up any left. Disconnect water line, then 2 of 1/2" nuts at base of toilet ( floor ) . Lift toilet off, clean old wax off toilet and flange at floor, and install new wax gasket. Set toilet down straight and aligned with gasket and flange as well as studs. Make sure toilet is all way down on new wax gasket ( sit on it and move around a bit until toilet feels steady on floor ) then put nuts washers etc back on and snug it up. Don't tighten too much and snap base, just good and snug.

Aug 03, 2012 | Home

1 Answer

What number wax ring do I need?


Most wax rings are standard size. You should pull your toilet off again and scrape off all the old wax. If your toilet flange is below floor level, you may have to use two wax rings, one on top of the other. You can buy rings of different thicknesses, but standard rings should work. When you've placed the rings, place the toilet back on the flange bolts and push down HARD wiggling side to side. When you've got it down as far as you can go, sit on the bowl and wiggle side to side. Repeat this process until the toilet is sitting flush with the floor. NO PENNIES!
or
http://www.homedepot.com/Bath-Toilets-Toilet-Parts-Repair-Wax-Rings/h_d1/N-5yc1vZbl71/R-100139961/h_d2/ProductDisplay?langId=-1&storeId=10051&catalogId=10053

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3 Answers

Leaks at the closet flange and we tried many different wax rings.


Hello, W/D here. I always use the wax ring that has the plastic horn molded into it. Rarely, I will place another regular gasket on top of it if the closet flange sits too far above the floor or is cocked. The key to a good seal of a wax ring is to install it properly, and set it several times. What I do is tighten the bolts that bolt the toilet to the flange, and then sit on the seat, putting as much weight as I can on the bowl, and even wiggling a bit. The toilet settles, and I tighten the bolts (carefully) a bit more. I continue to do this several times until the toilet is settled well onto the closet flange and is secure. You have to take your time with this, and be very careful not to over tighten at any one time. You can break the closet flange or at worst, crack the porcelain bowl flange.
Best regards, --W/D--

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1 Answer

When you sit on the ring it veers off to the left and you are left sitting there crooked. How do we adjust it?


See if nuts on studs on bottom where it mounts to the floor & flange are loose. If they are loose tighten both of them evenly. If they are tight you will need to replace wax ring that is between toilet & floor.Turn off shutoff water valve to toilet. Flush once holding down handle to let tank drain. Remove both nuts & lift toilet off flange. Remove wax ring. Scrape all old wax off toilet & floor flange. Install new wax ring. Set down toilet on ring & snug nuts evenly. Sit on seat & apply your weight evenly to distribute wax & level. Retighten nuts. Turn water back on. Allow tank to refill. Flush toilet & check for leaks.

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3 Answers

Toilet on uneven floor


I believe that I qualify... over 300 toilets installed in the past 15 months!!

I would go with the wax rings... but I would press the ring into the base of the toilet before installing the toilet....that way you are sure to have a good seal to the toilet....

If you actually read the directions, the manufacturer will tell you to press the wax ring onto the toilet....then install it onto the floor drain.
I guess that a PLAIN wax ring placed on the floor drain (since it is recessed) before placing the rubber-sleeve equipped ringed toiled is a good safety measure... I have done that an it work about 37 times out of 40.

Good question - BTW.. and well worded. THANKS for being specific and precise!!

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1 Answer

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Go to a hardware outlet(Lowe's, HomeDepot, etc.) and ask for a commode drain extension that can be placed over the existing and bring it up to the level of your floor. I also like the wax rings with the cup molded in. These can be doubled up also but not as reliable as the extension.
Eric

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1 Answer

Leaking commodes what i need to know is how much should the drain pipe needs to show above the floor before i install the commode


the floor flange..where the toilet bolts go, should be on top of finished floor and screwed down .it should only be apox.3/8"higher then finished floor.you often have to cut a tapered hole so floor flange sits correctly

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1 Answer

My toilet is a kohler low profile. There is not a


Hacked off the old seat? You mean the closet flange that connects to the sewer pipe?
That's the part that has the bolts. They go up through the toilet base.

If you have just a straight sewer pipe now, you can connect a new closet flange to it.

1.Hardware stores sell a rubber sleeve. This sleeve fits over the cast iron, or copper, or plastic PVC pipe, and the new closet flange has a stem that fits down in the sleeve. There are two large hose clamps, that come with this rubber sleeve.

The rubber sleeve is an adapter. It adapts the 4 inch sewer pipe, down to the 3 inch stem on the closet flange. (Toilets are known as a 'Water Closet', hence the flange that the toilet bolts to, is a 'Closet Flange')

Whatever size of rubber sleeve you need to adapt two pipes together, they have it.
The new closet flange is made of PVC plastic.
(Poly Vinyl Chloride)
The flange itself is about 1/2 inch thick, and has provisions for bolts. (Use Toilet Bolts, and nuts)
Be sure the closet flange sits flush to the floor. The 1/2 inch thick rim of the flange, sits on top of the floor. The flange is then screwed to the floor with countersink head screws. The slots allow the bolts to just slip in.

IF, the flange Does Not sit level on the floor, and the area for the toilet base is not level, you need to make a flat, level surface!
Do Not half step this, or you'll have a toilet leak from now until the time you fix the floor!

Would appreciate it if you would rate my solution. If you have additional questions, state them by clicking on Additional Comments.

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2 Answers

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check the seal between the tank and the toilet.tighten it as necessary. (not to tight! you will crack the ceramic). Mkae sure the tank is square to the toilet.
also the water inlet connector.

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