Question about HP Officejet 4355 All-In-One InkJet Printer

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Printer Cannot fax n call

Printer : HP Officejet 4355 All-in-one
The display lcd show text :
Cartridge error :
Refer to device documentation to troubleshoot
I'm already change the cartridge but the printer still cannot used.

Pls, give me advice about this problem.
Thanks.
Mia

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  • 1,382 Answers

Hi,


When this error appears in your printer check if ink are smeared on the holder where the contact panel is with the cartridge. To fix this issue use the Kleenex(perfume ) added with few drops of water to dampen it and clean off those contact on the holder. You should let the unit sit 24 hours for best results. Before printing anything run aligned thecartridgesa couple times then run clean cartridges a couple of times. Print the test page to look for the condition.

Thank you !!

Posted on Jul 15, 2010

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