Question about Apple iMac Z0CY Desktop

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Imac 24 - running uber slow , trying to get to disk utility but finder is taking hours to load , everything seems totally jammed. Had to do a manual reboot and fsck proceedure this morning as it had totally locked

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  • John Appleseed Aug 15, 2010

    The issue you describe above seems to be affected by either the hard drive malfunctioning or perhaps the system files have become corrupt slowing down the processes of the OS. Below you will find 2 solutions to diagnose and resolve the issues you are experiencing.

    Before proceeding, you will need the following:

    A. Computer (Mac)
    B. Mac OSX Install DVD
    C. Replacement Hard Drive (if found to be faulty)

    Solution A. OS System Files Corruption

    1. Power on the Mac and press/hold down the "Option" key while booting.
    2. After about 20 seconds, you should be prompted with a screen with a hard drive icon. Insert your Install DVD.
    3. After a few seconds, the DVD will load and the icon will appear on-screen, click on it.
    4. This will boot the DVD and bring you to the installation menu.
    5. Once there, click on "Utilities" on the menu bar an select "Disk Utility".
    6. If the Disk utility loads, then chances are the problem you are experiencing is software related, go to step #7. If it does not load, then skip down to Solution B, step #1.
    7. Click on your hard drive in the left-hand panel and run the following commands completely.
    7a. Verify Disk Permissions
    7b. Fix Disk Permissions
    7c. Verify Disk
    7d. Repair Disk
    8. Based on what the utility finds, the issues may be resolved. If the output states that any errors were corrected, reboot your Mac and try to boot normally. If the output states that errors remain, you may wish to backup your files and/or archive them, and reinstall Mac OSX from scratch. If the issue still persists after a reinstall, then the errors maybe irreparable, skip down to Solution B, step #1.


    Solution B. Hard Drive Corruption/Malfunction

    1. 1. Power on the Mac and press/hold down the "Option" key while booting.
    2. After about 20 seconds, you should be prompted with a screen with a hard drive icon. Insert your Install DVD.
    3. After a few seconds, the DVD will load and the icon will appear on-screen, click on it.
    4. This will boot the DVD and bring you to the installation menu.
    5. Once there, click on "Utilities" on the menu bar an select "Disk Utility".
    6. Click on your hard drive from the left-hand pane and look at the drive information listed at the bottom of the main page. Check the status of the drive under the "Smart" category (if available). If the status is "verified" then the drive is working properly; If the status is "failing" (or anything else), it may be malfunctioning and needs to be replaced.
    7. If you have not already done so, backup your files.
    8. Turn off your machine.

    Disclaimer: Replacing the hard drive on the iMac line is not a simple task. It is highly recommended that this be done by an expert and someone who is Apple certified, like a Mac Genius from the Apple Store. The hard drive is not considered by Apple to be an end-user replaceable part and as such any existing warranties or coverage will be voided if performed by someone other than an Apple trained technician.

    You can always visit a nearby Apple Store and have one of their Genius staff perform the replacement for little to no out of pocket cost on the labor. The part (Hard Drive) will still need to be purchased by the end-user either at the Apple Store or if you find a better deal elsewhere, such as eBay, Best Buy or other 3rd-party retailer, just bring the hard drive in along with the iMac and Apple will do the replacement there.

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Well, there are a variety of reasons that can consequently drag down the performance of your Mac. Meanwhile, there are certain ways through which you can considerably speed up your Mac machine. For example, you can reset the browser settings to regularly clear useless caches and history, get rid of all unwanted widgets from the dashboard through the Dashboard control panel, remove unnecessary applications, find out & delete those duplicated files, or if your Mac is running out of memory, try upgrading the system RAM to boost its performance etc. However, if you prefer a more efficient way to speed up your Mac, try the following all-in-one Mac speedup tool as it can help resolve all issues in just a few clicks.

Posted on Sep 04, 2012

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Can you access disk utilities by booting from your mac installation disk? If all else fails you should wipe out your hard drive and re-install Mac. Hopefully you have made constant backups of your pics and music. You more than likely need to repair disk permissions and erase free space within disk utility

Posted on Nov 23, 2010

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