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Move all the files to the windows media player. So the songs are listed in the media player. Then connect the device and use the sync option in the media player. There may also be a sync option in napster but I think the windows media player would work better.
hello mate i have same problem but have resolved it go to samsung site usa and download new programme for the napster or the yepp version of mp3 player delete your program on mp3 player now upload new one on and it works,the napster one bundled with wrong software but this does work but you must go 2 usa site europe site no use,then the only issue you will have is player only accepts track numbers once and overwrites existing tracks but this is sorted out good luck it does work FRED UK