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Lenovo G560 will not allow printer drivers to be loaded.

Just purchased a new Lenovo G560. When I tried to get my Epson Stylus CX7400 connected the Lenovo would not allow the drivers to be loaded. After several failed attempts I took my new laptop (and printer) back to the techs at the store to get me going. They too were unable to load the drivers (from Epson) onto my laptop. While I was there another person came in with the same problem with his HP printer. Does anyone know why the Lenovo laptops (the G560 anyway) will not allow printer drivers to be loaded so a printer will work?

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Your os and your printer driver is not compatible, download latest driver for your printer.

Thanks!

Posted on Jul 15, 2010

  • jdub22451 Jul 15, 2010

    Thanks for your reply 'Mercado'. Your suggestion is the obvious solution, however, experienced techs were working on this...what should be an easy 'fix'. They did go to Epson and download the newest driver software for my Windows 7, 64 bit, Lenovo G560, but the G560 will not allow the driver(s) to load/run. We did all the 'common sense' fixes, such as remove all the other drivers and printer software, etc., but an error occurs indicating the laptop is running behind a network, which it is not. Again, I am not the only person having problems with the Lenovo G560 not allowing a printer to be installed. Normally getting a printer to run is pretty simple...load the correct driver and you're good. Not with the Lenovo G560.

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