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Repair app error 523 on blackberry tour - Cell Phones

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Hello.

From Blackberry Support:

Error 523 reset means a "System process died"

Sorry, but you'll need to reload the entire handheld Operating System again.

1. Install the software from the CD (that you received with the device), or download it from the service provider.

2. Delete or rename the vendor.xml file, here: C:\Program Files\Common Files\Research In Motion\AppLoader (your Windows file options need to be set to 'show system files' in order to see the vendor.xml file).

3. Open Desktop Manager (DM)

4. Connect your BB Tour

5. This will force the PC to see the BlackBerry as new hardware, and thus force it to reload the Operating System (OS)

6. During the process, select YES to do a backup...

7. The whole process should take about 30-45 minutes...

Hope this helps.

Posted on Jul 15, 2010

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