Question about Whirlpool 24 in. GU3200XTP Built-in Dishwasher

2 Answers

Dishwasher will not start. Clean light flashes. Time display shows --. Manual states "The diswasher has malfunctioned". (Obviously) "Call for service to check heater circuit". Will replacing the circuit board solve the problem?

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  • BLO Jul 15, 2010

    To add to the thread.....Lights seem to be working correctly now. Machine fills with water. Water level rises just to the bottom of the heating element. Switches to the next cycle and does nothing...just continues counting down the minutes. If I push cancel/drain it drains it out. Are there two pumps...one to pump the drain water and another to pump it through the spray arms. I have cleaned everything out to ensure it is not clogged. WHAT NEXT?????

  • BLO Jul 15, 2010

    Thanks.....It is working. Running it with a cup of vinegar for a good cleaning....D/W is just a few months outside of the 5 year warranty so thankful it was fixable.

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  • Whirlpool Master
  • 2,605 Answers

Hello, welcome to FixYa.

I understand how vague those manuals can be, very frustrating.

In regards to the fault, while the control can be an issue and ultimately require replacement...that is a worst case scenario and certainly not the "starting line".

Typically this fault is prompted due to poor water circulation, which in turn allows the heater to get too hot, ( water circulationg keeps it from overheating under normal conditions ).

The place to start is to pull the pump filter, spray arm and check for food deposit, broken glass, undesolved detergent and general water deposit built up in the sump well.

The key is to get in there and clean it all out, I`ve attached a link at the bottom that will show you how to go about it. It is not really referring to the heating issue, or maybe even your model, ( Most Whirlpool, Inglis, Kenmore, Kitchen-Aid, Jenn-Air ) but it is the same procedure.

It is also possible the heating element is faulty, but I would focus on this solution first and go from there.

When you`re finished, shut you power of to the dishwasher for several minutes and that should clear the error code. Run it through a test cycle and see how it goes.

Let me know how you make out and what you find.

macmarkus :)


http://www.youtube.com/watch?v=iRCCrEwrst8&NR=1

Posted on Jul 15, 2010

  • 2 more comments 
  • BLO Jul 15, 2010

    Think I have narrowed it down to the wash pump. Is there a way to test that pump?

  • Mark MacDonald
    Mark MacDonald Jul 15, 2010

    Hello, there is indeed two pumps. one for washing ( circulation motor ) and one for draining ( drain motor ).



    Based on what you`re describing the wash motor is either seized ( no good ) a wire harness came loose ( check underneath, it plugs directly into the motor towards the back ) or something is jamming it inside.



    I would suspect the pump is seized based on my experience with these machines. That is quite a job and best left to an appliance pro.



    At the cost it may not even be worth while, pump & motor assembly available at "repairclininc.com" for approx. $165.00 part # 1548519...but you`ll have to decide that based on the condition of the rest of the unit, it`s age and so on.



    Pump & motor looks like this...






    Let me know what you find or if I can assist you further. Good luck.



    macmarkus :)

  • BLO Jul 15, 2010

    Thanks for the utube link. I took everything apart again...their was a little rock lodged under the garbage disposal wheel. Reassembled it and it is working.....yeah... Thanks for your help. Brenda

  • Mark MacDonald
    Mark MacDonald Jul 15, 2010

    Awesome Brenda ! I love happy endings, thabk you for accepting my help. We here at FixYa can only be as good as those receiving the info we relay...you received it awesome !

    macmarkus :)

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  • Master
  • 5,911 Answers

The blinking clean light is an interruption in the dishwasher program that usually indicates a component problem or program malfunction. If a component is defective, it's commonlly attributed to the heating cycle or a thermostat failure. To rule out component failure, or program error, the following link explains how you may be able to clear (or reset) the blinking clean light problem and possibly avoid a service call:

http://www.fixya.com/support/r3575752-dishwasher_blinking_clean_light

Keep in mind all dishwashers are not alike and have different panel options. If you do not have the same set up that I have mentioned, the tech sheet for your dishwasher will explain the touch pad functions. The tech sheet is located behind the lower toe panel under the door and lists the proper sequence of buttons to push for diagnostics and troubleshooting. Just remove the screws that hold the panel in place and remove.

NOTE: Sometimes the tech sheet is located behind the inner door panel. You will need to remove the screws securing the inner panel to access it if this is the case. Make sure you turn off the main power breaker before doing so.

In many cases, I found this to be a momentary glitch in operation. If the problem keeps reoccuring the number of flashes is an indication of WHICH circuit is causing your problem. As all dishwashers differ in operation and features, refer to your tech sheet for the recommended troubleshooting steps.

NOTE: Some dishwashers use the Sani-Rinse/Air Dry combination, some use the Sani-Rinse/Heated Dry combination. Some use a sequence of three, others use a sequence of 5 pushes of the buttons. If the tech sheet is not located behind the lower toe panel, it should be affixed somewhere under the dishwasher. I have also found them located inside the inner door panel. Please post back and let me know if you still need assistance.

Posted on Jul 15, 2010

  • BLO Jul 15, 2010

    Thanks. The Normal Wash/Heated Dry sequence brought it through the Diagnostic mode.

    The tried Starting a normal cycle. Displayis working...no blinking lights...Time Remaining starts at 60 and counts down. D/W fills, heating element gets hot...... and that is all she wrote. Just stays in the mode. Can cancel and it drains out..... Suggestions ???

    Appreciate your help.

    Brenda

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http://www.fixya.com/support/r417123-blinking_clean_light_kenmore_whirlpool

Now, keep in mind all dish washers are not alike and have different panel options. If you do not have the same set up that I have mentioned, the tech sheet for your dishwasher will explain the touch pad functions. The tech sheet is located behind the lower toe panel under the door and lists the proper sequence of buttons to push for diagnostics and troubleshooting.

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