Question about Kenmore 24032\24036 Top Load Washer

1 Answer

Kenmore 70 series/model 110.20712.990 The washer washes, then fills to rinse and then stops and the timer stops moving. Could it be the timer?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 5,911 Answers

The most common cause of the problem you just described is a lid switch malfunction or lid strike (actuator) problem. Symptoms may include, filling and stopping on the intial fill cycle, stopping right after the wash cycle, not advancing to rinse or spin cycles, and a wash tub that will not drain.

The lid switch is usually mounted under the washer top casing, on the right hand side on most top load models. It is activated by a plastic piece on the lid (called a "Lid Strike" or "Actuator") through a small hole on the rim of the wash tub opening. In many cases the lid strike breaks off the lid, or the lid switch becomes loose and no longer makes contact. Inspect the lid to make sure the lid strike is still intact, and then inspect the mounting screws (adjacent to the small opening on the wash tub rim) and make sure they are snug. If you determine the switch to be defective, the following link explains how to replace one:

http://www.fixya.com/support/r3557193-replacing_a_lid_switch

On some models, the lid switch is located under the top casing by one of the lid hinges. You will know if you if you have this type of switch, because it does NOT have a lid strike (actuator) and the small hole on the right hand side of the wash tub will not be present. This type of switch is actuated (toggled) by a rod on the lid hinge. With this type of switch, if you locate it and it can be toggled by hand, you may only need to adjust the actuator rod by bending it slightly.

NOTE: You do not have to drain or bail the water from the washer tub to perform this repair. Once a defective lid switch is replaced, the washer should drain normally.


Replacement parts (if required) can be purchased at any of the following web sites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

The average price of a replacement lid switch is about $25 - $35 if you perform the repair yourself. Prices will vary between sites so shop and compare. The lid switch part number for the model you have listed is 3949238. The lid strike (actuator) is 350733.
If you have questions, or need additional assistance, please post back and let me know. This is a very simple repair that you can easily perform without the assistance of a repairman.

If this advice does not help you enough, repairclinic.com has a Repair Manual you can order to assist you with all your repairs. The part number is 1170635 and is priced at about $20.

Searspartsdirect.com also has a repair manual for about the same price. Part number 4314044L. I hope this information is helpful to you.

Posted on Jul 15, 2010

  • 2 more comments 
  • Jeff Rockwell
    Jeff Rockwell Jul 27, 2010

    "If you have questions, or need additional assistance, please post back and let me know."



    http://www.fixya.com/support/r4570256-ti...

  • coli7
    coli7 Jun 08, 2012

    I don't know if you are still around, but thanks to you and all the information you posted above, we fixed our own washing machine! You're the best. Thanks so much!!

  • coli7
    coli7 Jun 08, 2012

    I don't know if you are still around, but thanks to you and all the information you posted above, we fixed our own washing machine! You're the best. Thanks so much!!

  • coli7
    coli7 Jun 08, 2012

    I don't know if you are still around, but thanks to you and all the information you posted above we fixed our own washing machine! Thanks so much!!

×

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 1 Answer

SOURCE: kenmore 80 series modej # 110 20842 990

Problem solved with a new washer

thanks

Posted on Dec 16, 2008

cj2176
  • 520 Answers

SOURCE: my kenmore washer 70 series model 20712 990 will

This model has a safety switch in the door switch. This switch goes bad and the machine will not spin or agitate. Have that replaced and you will be back in business. Hope this helped you out. Good luck.

Posted on Jun 05, 2009

  • 1937 Answers

SOURCE: My washing machine (Kenmore 70 Series) does not spin

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.#######) and you'll see a list of major sub-components with diagrams and parts.


The Kenmore / Whirlpool top load uses a reversing motor to initiate the pump for draining and the transmission to spin.

If you cannot hear the motor trying to turn the pump, (but the washer will agitate) the problem points to the Timer, or the Lid Switch.

Try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.

Following is a description of how to release the console for access to the pins.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

This is a Whirlpool PDF on how these washers operate. It has a diagram on jumping the switch as well as a detailed section on how the transmission works.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

It also has a troubleshooting guide.

To bypass the switch, you only have to disconnect the power to the washer, tilt the console back, unplug the switch and using an short piece of insulated wire, jump the two outermost contacts on the connector coming from the console and plug the washer back in.

Following is a description of how to gain access to the console and how to remove the cabinet if necessary.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=131&osCsid=913ba652cd504fb162f87d892bcb427b

With the jumper in place, try to re-start the washer.

If it works, the Lid Switch is a relatively inexpensive part.

If the problem isn't in the switch, and the Timer continues to move, the problem is likely in the transmission.

We had the same problem:

If you lift the lid, put it down again and the washer begins to spin, the problem is likely in the transmission "Neutral Drain Assembly".

Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode.

Apparently, by opening and closing the lid, torque from the motor starting throws the cams into the right gears so that the washer will spin.

Ours had the same problem, no spin unless the lid was raised and lowered or we shut off and re-started the cycle.

After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.

In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt (a 1/2" socket extension works well).

You don't have to remove the drum.


http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside.

Remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission.

Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main

agitator shaft), remove the 8 screws carefully the transmission holds 14 - 15Oz of oil, remove the clip holding the main spin gear on and check the plastic cams.

If the cam that should have a spring doesn't, or the others look damaged, or the main spin gear is damaged the washer won't go into spin mode.

If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.

As an aside, fixing ours cost less than $30 including 80-90 weight gear oil vs. $170 for a new transmission.

Posted on Jan 12, 2010

blueextc3221
  • 15935 Answers

SOURCE: Kenmore 70 series washer won't fill during rinse cycle

It appears your timer/main controller has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 14, 2010

  • 1 Answer

SOURCE: Kenmore washing machine 80 Series 110 20802 990 Will not agitate or spin"

You need to replace the Kenmore Washer Lid Switch. I had the same problem so being lazy I would just push down on the washer's lid and it would push the lid switch further down. making the water drain. after a while I just replaced the lid switch.

Posted on Jun 17, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Kenmore 70 Series Washer Won't advance in the


Bad timer. Try to find a used one if possible, this item is a little expensive.

Aug 23, 2010 | Kenmore Washing Machines

1 Answer

Kenmore series 70 fills with water on rise cycle but stops halfway throught then starts agian and finishes is this normal


If this has always stopped during the rinse cycle, most likely it's the "cool down" part of the rinse cycle.

See the following Sears site for manuals. Enter your model number and you should be able to download the proper manual for your washer.

http://www.managemylife.com/mmh/owner_manuals/


Aug 01, 2010 | Kenmore 24032\24036 Top Load Washer

1 Answer

Kenmore 70 washer, does not move from one cycle to another


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

This appears to be a timer / timer motor problem.

I'd also look at the Whirlpool / Kenmore direct drive installation and maintenance manual for testing the timer.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Sep 26, 2009 | Kenmore Washing Machines

1 Answer

Series 70 fills wit water stops then makes a slight buzzing sound


The electric motor my have failed or a part called a capacitor could be the problem? The capacitor is part of the starting circuit of the electric motor, if this fails the motor will not start therefore the washing machine won't spin or agitate.

Jun 16, 2009 | Kenmore Washing Machines

1 Answer

I just bought a used Kenmore 70 series washer, model #20712990. It will fill and agitate, but after that it seems to get stuck "soaking." I moved the timer forward to rinse, and it agitated again, but it...


all that is wrong is the lid switch is bad,remove the 2 head screws one on each side,flip the head up,you will see the lid switch jack on the washer top,unplug it clip the two outside wires and wire them together(unplug the washer first before you start this)now plug the jack back in,you have now by passed the lid switch and your good to go,let me know how you do-mike

Mar 21, 2009 | Kenmore Washing Machines

1 Answer

Kenmore 70 series model #11020712990 won't rinse


The TIMER is what is bad in this case.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Jan 13, 2009 | Kenmore 20172 Top Load Washer

1 Answer

Kenmore series 70 washer doesn't fill


check your incoming water supply, the buzzing sound is coming fromthe waterinlet valve , soundslikke its trying to fill. possible that the valve is no good as well,

Nov 23, 2008 | Kenmore 22422 Top Load Washer

1 Answer

70 series Kenmore washer


POWERUP, YOUR WASHER COULD BE THE LID SWITCH OR THE COLD WATER VALVE. AT THE END OF THE WASH CYCLE, THE MOTOR WILL SPIN OUT THE WATER, BUT ONLY IF THE LID SWITCH IS ACTUATED. IF THE SWITCH IS BAD, IT WILL NOT SPIN OUT THE WATER AND THE TIMER WILL NOT ADVANCE FROM THAT POINT.
IF THE WASHER SPINS, THE NEXT STEP IS TO FILL WITH WATER FOR THE RINSE CYCLE. MOST WASHERS USE COLD WATER FOR RINSES. IF THE COLD WATER VALVE IS RESTRICTED OR FAULTY, THE WASHER WON'T FILL. IF THE WASHER WON'T FILL, THE WATER LEVEL SWITCH WON'T ACTIVATE AND THE TIMER WON'T ADVANCE TO THE NEXT STEP.

Mar 31, 2008 | Kenmore 22422 Top Load Washer

8 Answers

Kenmore Washing Machine 70 series


You most likely have a broken coupler between the motor and gearcase.
You can buy the part for about $10 or have someone come out and replace it for about $150-200.
If you will post the complete model number from the the washer so I can see which style cabinet you have, I will try to walk you through the repair. It isn't very complicated if you are handy with home repairs.
With the age of the machine it probably just needs a coupler, but it could also have a problem in the transmission or basket drive that has caused the failure.

Nov 13, 2007 | Kenmore 22422 Top Load Washer

Not finding what you are looking for?
Kenmore 24032\24036 Top Load Washer Logo

663 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Sal DeAngelo

Level 3 Expert

2128 Answers

fordexpert

Level 3 Expert

5495 Answers

Mike Carew

Level 3 Expert

969 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...