Question about Microsoft Office Professional 2007 Full Version for PC

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Can't activate MSoffice small bus 2007 with current product key.

MY Desk top crashed after only 1 year, so had to buy a new lap top, but it wont let me use my product key to acivate MSoffice small business 2007 on the new laptop. MS was only on one machine and now I can't use MS unless I buy a new product key. Can you help with a new key or do I need to buy another?

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  • Lee Hodgson
    Lee Hodgson Jul 14, 2010

    Hi Lisa, Was the Office suit on the desktop MS Office Small Business 2007? Have still got the setup disks for MS Office Business? Is the office suit on the laptop MS Office Home and Student and did it come preinstalled with it?

  • lisa_herring Jul 14, 2010

    yes- MS office business was on Desk top & yes- I do have disks. yes- MS Office H & S were preinstalled on laptop as trial.

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  • Microsoft Master
  • 4,806 Answers

Hi Lisa,

If you only used the MS Office Small Business product key once then i'm pretty sure that you can use it 2 more time before Microsoft determines that that its been used too many times. This means you shouldn't have to buy another product key from Microsoft.

First of all you need to uninstall MS Office Home and Student first. Don't try using the other product key that came with the setup disks because it won't work. Or the product key with the laptop because that is for the operating system.

To unistall Home and student go to the Control Panel and select unistall a program as i expect the operating system is Windows 7 seeing as its a new laptop. If its Vista then its under Programs and Features in the Control Panel.

Look for all instances of MS Office and uninstall them if there are more than one. This is because if you have installed MS Small business as well as having MS H&S there could be a conflict.
When your done unistalling Office H&S or/and Small Business restart your laptop and get your setup disks for Small Business and install it. It should accept the product key that came with that and let you activate it.

If it doesn't then you need to give Microsoft a call and explain to them you had it installed on a computer that crashed and the key had been used only once. They should then provide you with an activation code or key.

Good luck and if there is anything else please post back.



Regards.

Posted on Jul 15, 2010

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